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Mark Christopher Auto Center - Service Center
Ontario, CA
6,196 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,196 Reviews of Mark Christopher Auto Center - Service Center
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June 19, 2020
Ray was excellent! The issue is when I picked up my vehicle as I was told to wait for it to pull up in an area that was incorrect. After 15 min I went back to the cashier and she handed me the keys and vehicle as I was told to wait for it to pull up in an area that was incorrect. After 15 min I went back to the cashier and she handed me the keys and said you car is out front. Not washed or sanitized! I’ve watched commercial s that show a completely different procedure! Again, Ray was not the issue More
by Rick
Verified CustomerEmployees Worked With
Ray
June 19, 2020
I am so glad I bought my car with them I was late for my appointment and they still got me in the people are so gracious and nice and I really appreciate that and we need more people Juan help me and I just appointment and they still got me in the people are so gracious and nice and I really appreciate that and we need more people Juan help me and I just thank him. More
by LADYDII_7
Employees Worked With
Juan Was very gracious thank you
June 18, 2020
They were They were quick and efficient track care of my problem everybody was pleasant everybody was around mask and gloves which I like cannot say enough good things about him problem everybody was pleasant everybody was around mask and gloves which I like cannot say enough good things about him More
by Jerryjeeves
June 18, 2020
Unfortunately my 2019 Chevy Suburban had a faulty CO2 sensor which required two visits to Mark Christopher... They were very responsive and informative during the service on both occasions... My servi sensor which required two visits to Mark Christopher... They were very responsive and informative during the service on both occasions... My service technician updated us daily and throughout the duration of the service.. Thanks to Mark Chevrolet... Appreciate the service..... More
by LCSINC59
Employees Worked With
Female Sandra
June 18, 2020
Very polite very professional also offered up their service waiting room with coffee waters inform me of the vehicle ordered parts and will contact me as soon as they come in service waiting room with coffee waters inform me of the vehicle ordered parts and will contact me as soon as they come in More
by srobles2
Employees Worked With
Nobu Domon
June 18, 2020
I was greeted very quickly in my car from the manager and customer service representative started my paperwork. The waiting lounge was very comfortable. Thank you customer service representative started my paperwork. The waiting lounge was very comfortable. Thank you More
by hillshh2
Employees Worked With
Dario
June 18, 2020
I like this dealer because every time I receive a food service specially when Juan Fletes help me he is a the best he has a good and nice personality service specially when Juan Fletes help me he is a the best he has a good and nice personality More
by sergiochama
Employees Worked With
Juan Fletes
June 17, 2020
I felt very disappointed when my service agent told me my car would cost 2000 dollars to replace a leaking radiator, I called dozens of other places the highest one was a quote of 1300, the lowest was 867. car would cost 2000 dollars to replace a leaking radiator, I called dozens of other places the highest one was a quote of 1300, the lowest was 867. More
by Ktmxz
Employees Worked With
Don't remember his name.
June 17, 2020
At the beginning, the service department employees wasn’t clear on billing GSA vehicle however, another service department employee his name was AlVO stepped in a took over. Thanks to him! clear on billing GSA vehicle however, another service department employee his name was AlVO stepped in a took over. Thanks to him! More
by Richard.a.brooks
Employees Worked With
Alvo
