Mark Christopher Auto Center - Service Center

In and out of there in 2 hours with no appointment. Great service and took care of me. Went during rush hour and still got out sooner than expected service and took care of me. Went during rush hour and still got out sooner than expected More

Love, Mark Christopher Auto Center. Ray Peters provides exceptional service all the time. Ray Peters is always on call and provides a timely service in a very professional environment. exceptional service all the time. Ray Peters is always on call and provides a timely service in a very professional environment. More

I made an appointment for 11:30 to get 1 tire replaced, Tire was supposed to have been delivered by 11:30. After waiting 2-1/2 hr. I asked about my vehicle and was told the tire wouldn’t be there until 3:3 Tire was supposed to have been delivered by 11:30. After waiting 2-1/2 hr. I asked about my vehicle and was told the tire wouldn’t be there until 3:30. Waited another 2 hr. and when I asked I was told they delivered the wrong tire. Was given a loaner car and told to come back next day. It seems fault lies primarily with tire supplier and not MC, but service advisor did not keep me informed of status until I asked each time. Poor communication. MC did what they could to make it right with free labor, filled gas tank, and I appreciated that. More

Had (3) car issues to be checked. One was serious and needed to be checked as soon as possible. All (3) items were handled in less time than the estimated time to do the job. Always dealt with care. 20 y needed to be checked as soon as possible. All (3) items were handled in less time than the estimated time to do the job. Always dealt with care. 20 yrs. More

Amazing customer service! Ray from service Department helped me and resolved the problem with my car! Excellent service! Very few service departments at other dealerships offer good like this that I've b helped me and resolved the problem with my car! Excellent service! Very few service departments at other dealerships offer good like this that I've been to. More

Went in for service, oil change, brakes and transmission service. All done timely and my truck was in and out same day. Jackie was great service. All done timely and my truck was in and out same day. Jackie was great More

Usually get far better personalized service at Cadillac dealership. I understand having to reduce staffing and consolidate operations during this pandemic. Appointment for oil change was at 130pm car sat t dealership. I understand having to reduce staffing and consolidate operations during this pandemic. Appointment for oil change was at 130pm car sat there until 2 ,lady at cashier was some what rude. I’m thinking I left around 4:15pm, over 2 hrs for oil chge with appt is not acceptable More

Great service. Communicative and efficient.Did not have Great service. Communicative and efficient. Did not have to wait long to be helped. Received call promptly when my truck was ready. Everyone was frie Great service. Communicative and efficient. Did not have to wait long to be helped. Received call promptly when my truck was ready. Everyone was friendly. More

Wonderful experience and very grateful! Thank you Jason Ho. :) My husband and I are very pleased with how Mark Christopher Auto Center operates. Would highly recommend. Ho. :) My husband and I are very pleased with how Mark Christopher Auto Center operates. Would highly recommend. More

Everyone was very prfessional, courteous and polite. The only issue I had was that I had to wait 30-40 minutes for my 9am appointment. only issue I had was that I had to wait 30-40 minutes for my 9am appointment. More