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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,203 Reviews

6,203 Reviews of Mark Christopher Auto Center - Service Center

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June 03, 2020

My service attendant was very courteous and professional by greeting and knowledgeable demeanor. He kept me informed during the entire time of my visit. If I requested more information he was ready and will More

by LYMAR.PRATT
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2020

Avo the mechanic did an excellent job fixing my car! Very kind and I will definitely come back for a great service again! He explained that he took care of the recall item and did the oil change. More

by randyruth
Recommend Dealer
Yes
Employees Worked With
Avo
Jun 04, 2020 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2020

Sandra was extra helpful. When out the extra mile to get out car fixed when warranty was being a problem. I’m going work with her from now on. More

by lizybarajas
Recommend Dealer
Yes
Employees Worked With
Sandra in service
Jun 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sandra and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2020

I WAS ABLE TO GET A DAY SND TIME THE FIT MY SCHEDULE NEBO WAS VERY HELPFUL IN MAKING THAT HAPPEN. HE GAVE ME AN UPDATE ON THE MAINTINANANCE THAT WAS NEEDED AND I WAS ABLE TO GET THEM DONE I WAS THANK More

by brendaharris571
Recommend Dealer
Yes
Employees Worked With
NEBO
Jun 03, 2020 -

Mark Christopher Auto Center responded

Hi and thank you for your kind words. We are very happy to hear that Nebo was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2020

The repair to my vehicle was done to my satisfaction and in a timely manner. My only concern re: this current repair was that my car was not washed. More

by MYBOYBUBBA
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi
Jun 04, 2020 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2020

Good customer service but my suv had water spots all over when I picked up like it was parked by some sprinklers never again!!!p More

by jdmchild4466
Recommend Dealer
No
Employees Worked With
Jackie
Jun 11, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2020

Great place for my service need. Oil change check noise under hood found water pump is starting to go out. Thank you for your help today and please be safe More

by jjsave3013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario gomez
Jun 03, 2020 -

Mark Christopher Auto Center responded

Hi and thank you for your kind words. We are very happy to hear that our staff was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2020

This dealership stands by their product. They support their loyal customers. They work to provide quality service to each customer. I LOVE my 2015 Suburban. More

by Lolo
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
Jun 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 30, 2020

Julie did a great job in taking care of our service needs. We will go back to her for our next service. Excellent communication with us! More

by Lou
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 03, 2020 -

Mark Christopher Auto Center responded

Hi Lou and thank you for your kind words. We are very happy to hear that Julie was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2020

The people were very friendly. Took down the information later i told them 2 things i forgot. They took care of it They told me about the brakes that the dealer brakes we're better then the ones i wanted.m More

by JOHNSONFORREST
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 03, 2020 -

Mark Christopher Auto Center responded

Hi and thank you for your kind words. We are very happy to hear that our staff was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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