Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,200 Reviews

6,200 Reviews of Mark Christopher Auto Center - Service Center

Sort by
February 19, 2020

In 2001 I purchase a Tahoe , which I currently have , 384,000 before a new engine. I also have a Yukon..service is better here, and closer. Jackie was a pleasure to work with. 😁 More

by Ro's suv
Recommend Dealer
Yes
Employees Worked With
Jackie-service
Feb 19, 2020 -

Mark Christopher Auto Center responded

I am happy to hear your time spent with Jackie was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 19, 2020

I’ve worked with Ray Peters since I got my car in August. He is fantastic and I’m glad that I always get assigned to him. And who knew...my oil change was free !!! More

by Trishe7
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Feb 20, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review, Trishe! We're glad to have Ray on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Thank you Sandra you are the best!!! Professional and she keep me updated in all the process on my 2015 Cadillac Rscalade. I highly recommend Mark Christopher Cadillac. More

by E Sol
Recommend Dealer
Yes
Employees Worked With
Service Department Sandra
Feb 20, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Sandra was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 19, 2020

Robert Khoury, the service staff, and the management at Mark Christopher Auto Center was a complete pleasure to work with despite what could have been a really bad service nightmare. Dealing with vehicle s More

by HOPEMOUNTAINS
Recommend Dealer
Yes
Employees Worked With
Robert Khoury
Feb 20, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Talked to Jackie about some recalls to have addressed on our Chevy work trucks. Scheduled a time same day and repairs were completed on time. Thank you. More

by Timothy.folsom
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 20, 2020 -

Mark Christopher Auto Center responded

Timothy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Mark Christopher service is amazing. Everytime I come Ray greets me with a smile and tries his best to get my car serviced fast. Also Matt has been a big help whenever my car is in need. More

by ryelinn7
Recommend Dealer
Yes
Employees Worked With
Ray P., Matt Torres
Feb 20, 2020 -

Mark Christopher Auto Center responded

Hi! Thank you for this great review! Ray and Matt are truly an exceptional employees and we appreciate them for giving you a great experience. Let us know if there is anything else that we can assist you with. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Not satisfied at all !! I had a big issue of paint chipping on the side door and your representative told me this is common that the paint used is ECO friendly and water base. I’ve never heard of such More

by FFACOSTA61
Recommend Dealer
No
Employees Worked With
Kat and her next door booth person don’t remember name
Feb 24, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Great service by Jackie who helps me every time I go. She is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Feb 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review, Ashley! We really appreciate this feedback and I'll be certain to share your compliments with Jackie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2020

Integrated front and rear camera installation They work perfectly, Can barely see them. Installation was quick and the service writer was beyond helpful. Very happy with my purchase and the instal More

by GLBCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu & Robert
Feb 19, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2020

Very good service! Dario was very professional and knowledgeable about my vehicle!!! The time for the repair was completed in a very timely manner. I’m very satisfied with the experience at the Cadill More

by FUNRNNR86
Recommend Dealer
Yes
Employees Worked With
Dario
Feb 19, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Dario was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
510
...