Mark Christopher Auto Center - Service Center
Ontario, CA
6,200 Reviews of Mark Christopher Auto Center - Service Center
In 2001 I purchase a Tahoe , which I currently have , 384,000 before a new engine. I also have a Yukon..service is better here, and closer. Jackie was a pleasure to work with. 😁 384,000 before a new engine. I also have a Yukon..service is better here, and closer. Jackie was a pleasure to work with. 😁 More
I’ve worked with Ray Peters since I got my car in August. He is fantastic and I’m glad that I always get assigned to him. And who knew...my oil change was free !!! He is fantastic and I’m glad that I always get assigned to him. And who knew...my oil change was free !!! More
Thank you Sandra you are the best!!! Professional and she keep me updated in all the process on my 2015 Cadillac Rscalade. I highly recommend Mark Christopher Cadillac. keep me updated in all the process on my 2015 Cadillac Rscalade. I highly recommend Mark Christopher Cadillac. More
Robert Khoury, the service staff, and the management at Mark Christopher Auto Center was a complete pleasure to work with despite what could have been a really bad service nightmare. Dealing with vehicle s Mark Christopher Auto Center was a complete pleasure to work with despite what could have been a really bad service nightmare. Dealing with vehicle service can leave a customer to feel taken advantage of, but Robert and the management made every effort to do the right thing, EVERY TIME!. They always kept me in the loop in a rather screwed up situation (which was out of their control....had to do with the extended service contract) and I always felt they had my best interest foremost through the decision making process. This created trust and deep appreciation that they were on top of the situation which is rare and the VERY FIRST TIME i've ever felt that way dealing with a service department. I would wholeheartedly recommend their service (and sales Greg Hess and Edy Lopez) team and they have earned my customer loyalty for many years to come! More
Talked to Jackie about some recalls to have addressed on our Chevy work trucks. Scheduled a time same day and repairs were completed on time. Thank you. our Chevy work trucks. Scheduled a time same day and repairs were completed on time. Thank you. More
Mark Christopher service is amazing. Everytime I come Ray greets me with a smile and tries his best to get my car serviced fast. Also Matt has been a big help whenever my car is in need. greets me with a smile and tries his best to get my car serviced fast. Also Matt has been a big help whenever my car is in need. More
Not satisfied at all !! I had a big issue of paint chipping on the side door and your representative told me this is common that the paint used is ECO friendly and water base. I’ve never heard of such chipping on the side door and your representative told me this is common that the paint used is ECO friendly and water base. I’ve never heard of such a ridiculous excuse. Buyer beware. Not happy at all!! More
Great service by Jackie who helps me every time I go. She is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though they were backed up they found a way to help me get situated & home to avoid long wait time in the lobby. Love the additional car wash service! More
Integrated front and rear camera installation They work perfectly, Can barely see them. Installation was quick and the service writer was beyond helpful. Very happy with my purchase and the instal They work perfectly, Can barely see them. Installation was quick and the service writer was beyond helpful. Very happy with my purchase and the installation of the factory cameras. More
Very good service! Dario was very professional and knowledgeable about my vehicle!!! The time for the repair was completed in a very timely manner. I’m very satisfied with the experience at the Cadill knowledgeable about my vehicle!!! The time for the repair was completed in a very timely manner. I’m very satisfied with the experience at the Cadillac service department!!! More