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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,356 Reviews

6,356 Reviews of Mark Christopher Auto Center - Service Center

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March 30, 2020

Pleasant as well as professional,I will recommend to family and friends,I hope you continue to stay open on weekends due to it's the only time I'm available to come in for my routine maintenance needs. More

by LEGAINES
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to working with you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 30, 2020

All employees were friendly. Cleanliness of the lounge was great. Stocked full of snacks and drinks. Comfortable seating. Appreciated the car wash after the service. More

by EE.SETS
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 27, 2020

I was very unhappy with the appointment process. I scheduled an online appointment for 7am and when I showed up for my appointment I was told that service opened at 8am. A complimentary tire rotation More

by jrmysvdr
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 08, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2020

Had a great experience Dario was very helpful and made the process very easy will be going back and recommending to all my friends and family More

by MROCHA622
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 27, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 26, 2020

They had our car over three weeks and it wasn’t until I got angry that I was getting updates. They wanted to release the car without listening to when the problem occurred. The warranty company took a bit More

by Basilajr@sbcglobal.net
Recommend Dealer
No
Employees Worked With
Jackie, Rodney Reid
March 26, 2020

Amazing service! Quick, easy, and efficient. They made it too easy to just get some a few things taken care of. I won’t go anywhere else. More

by NSTRAND175
Recommend Dealer
Yes
Employees Worked With
Avo (I think that was his name)
Mar 27, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 25, 2020

I was able to get right in for my oil change. Robert took great care of me. They forgot to wash my car though. Everything else was great. More

by michellefelly01
Recommend Dealer
Yes
Employees Worked With
Robert in service
Mar 26, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 25, 2020

There are a lot of choices as to where you can get your vehicle serviced but if you are looking for a fast, friendly and honest service look no further! More

by MARIAIMPECOVEN
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 26, 2020 -

Mark Christopher Auto Center responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2020

Terrific service. Booked the appointment via phone. Arrived on time and waited for the service to be completed. The service manager let me know if others needed items and asked my approval before con More

by RD
Recommend Dealer
Yes
Employees Worked With
Nobu
Mar 25, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2020

I have been going to this dealership for service for 15 years and have purchased 3 vehicles from. My experience has always been good. Great dealership More

by Bfhowell
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Mark Christopher Auto Center responded

You have been doing business with our team and Mark Christopher Auto Center for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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