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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,247 Reviews
Call Service Center (909) 906-6156

6,247 Reviews of Mark Christopher Auto Center - Service Center

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January 11, 2020

It’s a pleasure working with Nobu!! Nobu is always on top of things, keeps me posted at all times, so professional and knowledgeable regarding any repairs that need to be done to my vehicle. More

by dxmeraz12
Recommend Dealer
Yes
Employees Worked With
Nobu
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Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi, and thank you for this great review! We're happy to hear that Nobu took care of you! They are a great asset and we appreciate all that they do. Please let us know if there is anything else that we can assist you with. Kind regards, The Mark Christopher Cadillac Team

January 11, 2020

Juan and Ray are two of the greatest.. Always make me feel like family when i am there.. I love the way i an taken care of. More

by NICOLLEWIGGINS06
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review, Nicolle! We're glad to have Juan and Ray on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The Mark Christopher Cadillac Team

January 11, 2020

As always MarkChristopher takes care of every one of my needs in a quick and timely fashion. I couldn't be happier with their service! More

by jrstaggs99
Recommend Dealer
Yes
Employees Worked With
Jackie Kloskey
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Jan 15, 2020 -

Mark Christopher Auto Center responded

We are so glad we could take care of all of your needs at our dealership. Thank you for giving this feedback; we will be sure to share it with the team! All the best, The Mark Christopher Cadillac Team

January 11, 2020

Charge me for a tire rotation , when I have never paid for one at this dealership, where I bought my truck from . Disappointed never again More

by charlie.bazaldua
Recommend Dealer
No
Employees Worked With
Rodney Reid
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Jan 15, 2020 -

Mark Christopher Auto Center responded

Charlie, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, 'The Mark Christopher Cadillac Team

January 11, 2020

Sandra is nice girl. My English is not good. She did her best know me. We also use email for contact. I am happy in your company. More

by roin7088
Recommend Dealer
Yes
Employees Worked With
Sandra
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Jan 15, 2020 -

Mark Christopher Auto Center responded

We loved reading this review! Happy customers are our aim, and it appears Sandra really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. All the best, The Mark Christopher Cadillac Team

January 11, 2020

Service technician Ray is awesome.. 5 stars in customer service! True professional, courtesy and really understands your needs as a customer. Also happy with everyone else is courtesy. More

by Mcruz Enterprises
Recommend Dealer
Yes
Employees Worked With
Ray (Service)
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Jan 15, 2020 -

Mark Christopher Auto Center responded

We are pleased to hear that you had an excellent experience with Ray and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best regards, The Mark Christopher Cadillac Team

January 11, 2020

I waited 3.5 hrs for oil and filter change my appointment was at 7:10 i got there 6:50 every time I have been there has been 3 plus hr wait More

by LMND.MOORE
Recommend Dealer
No
Employees Worked With
Rodney Reid
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Jan 15, 2020 -

Mark Christopher Auto Center responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us at your convenience so we may begin to move forward in a positive direction. Sincerely, The Mark Christopher Cadillac Team

January 11, 2020

The girl that helped was very nice and professional but unfortunately I didn’t get her name. The car was ready when promised. The waiting area was very clean and comfortable. More

by Marymilla7
Recommend Dealer
Yes
Employees Worked With
Unknown name
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Jan 15, 2020 -

Mark Christopher Auto Center responded

Mary, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, The Mark Christopher Cadillac Team

January 11, 2020

A 15 year completely satisfied customer. Nobu is ALWAYS helpful, professional, and honest with great customer service. He greets me by name, a huge plus!! Thanks again. 😃 Nikita Billinger More

by kbugg2
Recommend Dealer
Yes
Employees Worked With
NOBUYOSHI DOMON
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Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Please let us know if there is anything else that we can assist you with. Take care, The Mark Christopher Cadillac Team

January 10, 2020

Always get great service, whether I come in to get things fixed, or simply to get my cars serviced. Nobu is always great at keeping my up to speed with the status of my cars which makes things easier for me More

by OHARAKSNP
Recommend Dealer
Yes
Employees Worked With
Nobu- 5 stars
Report | Print
Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Nobu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, The Mark Christopher Cadillac Team

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