Mark Christopher Auto Center - Service Center
Ontario, CA
6,356 Reviews of Mark Christopher Auto Center - Service Center
Service was excellent. Went in for a rattling sound coming from the exhaust. Unfortunately I could not bring it in earlier in the day because of work. Therefore I had to leave the car overnight. I did coming from the exhaust. Unfortunately I could not bring it in earlier in the day because of work. Therefore I had to leave the car overnight. I did get a discount for a rental car. By the time I got off work the next day. They had replaced my muffler that was covered under warranty. Jacqueline thanks again. More
Eric from the Service Department was very courteous. He answered all my questions. He explained to me why I waited so long with an appointment and that is appreciated. answered all my questions. He explained to me why I waited so long with an appointment and that is appreciated. More
Exelent service, fast and accurate, im very happy with Mark Christopher i will recomend them with friends and family. Five stars for Erik Silva he is the best. Mark Christopher i will recomend them with friends and family. Five stars for Erik Silva he is the best. More
I only take my truck there because of convenience but that’s not even worth it anymore. It’s evident they don’t want to be there. They didn’t bother to call me when ready. Then claimed they left me a mes that’s not even worth it anymore. It’s evident they don’t want to be there. They didn’t bother to call me when ready. Then claimed they left me a message (nope). They had the wrong numbers. They are rude and uncaring. Jackie didn’t bother acknowledging me simply looked at me with a “ what do you want” look and said “here I changed your numbers” and went back to what she was doing. No apology nor did she ask if I needed anything else. Then it took them 25 minutes to bring my car out but I had to remind them. No apologies just a “oh yeah they’ll bring it out right now. “ Horrible service I really hope they did the work. I think they’re worse than the DMV. More
Great experience. Joseph Gotti was our salesperson. Met him a week before purchasing and he has kept his word on a deal, pricing and extras. him a week before purchasing and he has kept his word on a deal, pricing and extras. More
Paid almost $5000 to resolve a problem and it's still not resolved. They gave me back a dirty car. Not professional at all. Plus they gave me my car with quarter tank when I left it with almost half tank. resolved. They gave me back a dirty car. Not professional at all. Plus they gave me my car with quarter tank when I left it with almost half tank. More
Serive Excellent. They always go extra miles to satisfy the customer. Vehicle always returned washed and vacuumed. Service turn around time is quick yet wo Excellent. They always go extra miles to satisfy the customer. Vehicle always returned washed and vacuumed. Service turn around time is quick yet work is thorough More
Excellent experience-Avo was top-notch Avo Injian was most helpful in taking care of our needs. The diagnoses was done timely, however, due to the prior GM strike it took some time to g Avo Injian was most helpful in taking care of our needs. The diagnoses was done timely, however, due to the prior GM strike it took some time to get the part needed to repair the vehicle (close to 8 working days). Avo kept me informed of the progress of the part even on his day off and actually arranged a rental vehicle at Mark Christopher's expense prior to the part being delivered and the repairs done. He was most accommodating and showed real concern. More