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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,248 Reviews

6,248 Reviews of Mark Christopher Auto Center - Service Center

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January 10, 2020

Thank you! Thank you! Mark Chris Chevrolet. We had some Sevice performed on our Tahoe, service and professionalism was awesome from beginning to end. Everyone we came in contact with could not have been mo More

by ESCOBAR5
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next fourth car. It's fantastic to know Jeff, Jackie, and Gregg helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best, The Mark Christopher Cadillac Team

January 10, 2020

Nobu always provides great service answers all my questions and keeps in touch with progress to vehicle repairs. I am able to obtain a loner for the time they keep the vehicle. More

by favilopez88
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi! Thank you for this great review! Nobu is truly an exceptional employee and we appreciate them for giving you a great experience. We look forward to working with you again in the future. Best, The Mark Christopher Cadillac Team

January 10, 2020

I was not informed on the process regarding the status of my vehicle. After speaking with Service Representative I learned that the vehicle had been fixed and it was a warranty issue. Regardless of it bei More

by pimentelmarco
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Mark Christopher Cadillac Team

January 08, 2020

I always take my 2009 Silverado to mark Christopher for my service needs. The service department is always clean a friendly. They always inform me of things that are due to be done. More

by lheath4946
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, The Mark Christopher Cadillac Team

January 07, 2020

This Chevy dealer is very professional and approachable-- which is extremely important for me, as a woman. I appreciate the courtesy of everyone on staff. More

by violets1
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Mark Christopher Cadillac Team

January 07, 2020

As always, the Mark Christopher Team is friendly, proficient and professional. That’s why we keep coming back and Continue buying Cadillacs. We trust them! More

by LINDAKRICE
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 15, 2020 -

Mark Christopher Auto Center responded

Linda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best,. The Mark Christopher Cadillac Team

January 06, 2020

Knowledgeable and Helpful The service department person was very knowledgeable and helpful when I asked questions about my vehicle. Also, the waiting room was clean and comfort More

by cjizelsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo in the Cadillac service department
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, The Mark Christopher Cadillac Team

January 06, 2020

Very happy with the service advisorJackie. She was Very happy with the service advisor Jackie. She was extremely helpful and Knowledgeable. Will recommend to others To see Jackie for any of their ca More

by Paula
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Paul! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Mark Christopher Cadillac Team

January 06, 2020

Always a pleasure! I have closer options to my home when it comes to servicing my suburban but I always choose Mark Christopher Chev. Juan my service advisor is AWESOME! More

by debbie trunnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi Debbie, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Juan is a great asset and we're thankful to have him on our team. We appreciate your business! Best, The Mark Christopher Cadillac Team

January 05, 2020

Oil change I am a disabled customer and when I was given my keys after my oil change, I had to find my car, then walk all the way over to it. It good More

by sophiesue8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Jan 16, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. All the best, The Mark Christopher Cadillac Team

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