Mark Christopher Auto Center - Service Center
Ontario, CA
6,205 Reviews of Mark Christopher Auto Center - Service Center
Easy to make an appt Lic plate was turned upside down during service and no good explanation why. On service prior to this one the nut was so tight on the oil pan we could Lic plate was turned upside down during service and no good explanation why. On service prior to this one the nut was so tight on the oil pan we couldn't get it off to change the oil this time so we had no choice but to take it to the dealer for oil change More
Amazing Service Dept Went to Mark Christopher Cadillac for Service, Dario was the most person to address me, He's Customer Service is Top Notch and I would recommend anyon Went to Mark Christopher Cadillac for Service, Dario was the most person to address me, He's Customer Service is Top Notch and I would recommend anyone to service there GM product with them. More
Amazing service! I had a recall on my car contacted Mark Christopher they immediately got my car and got the recall item fixed and also fixed another small part that w I had a recall on my car contacted Mark Christopher they immediately got my car and got the recall item fixed and also fixed another small part that wasn’t quite working right all within 24 hours and had my car back ready to go on vacation More
Tire sensor reset Done fast and free! Every thing I asked to do was completed, and other service (under warranty) suggested. Made appointment for next week. Very satisf Done fast and free! Every thing I asked to do was completed, and other service (under warranty) suggested. Made appointment for next week. Very satisfied. More
Thank you Avo Took our vehicle in for an oil change and tire rotation. Was there for about an hour. I called the day prior and was advised to bring it in the mornin Took our vehicle in for an oil change and tire rotation. Was there for about an hour. I called the day prior and was advised to bring it in the morning to save me time. More
Very friendly and professional Jackie did a great job, she was very helpful and knowledgeable about my issues. The service manager Jeff was also very helpful when it came to my issu Jackie did a great job, she was very helpful and knowledgeable about my issues. The service manager Jeff was also very helpful when it came to my issues. More
It was great until it came time to pick up the car. It was great until it came time to release the car. They gave me paperwork and was ask to wait and they would drive it up to me. Never happen. I had It was great until it came time to release the car. They gave me paperwork and was ask to wait and they would drive it up to me. Never happen. I had to ask a employee that was leaving. All lights went off as I was left waiting in the cold. I was on crutches with a broken .leg. so this was very inconvenient. Thanks to the employee who ran out the keys to me. As I was still there as I watch the two other employees leave. More
Great service Had a oil change and free car wash without over charging me. Also had a recall on the car they fix it immediately. I will be going there again for my Had a oil change and free car wash without over charging me. Also had a recall on the car they fix it immediately. I will be going there again for my gmc service More
Oil change issue On Tuesday, when I went to go get an oil change I was informed that my truck would be done and ready to go in 2 hours. I had no other choice but to wa On Tuesday, when I went to go get an oil change I was informed that my truck would be done and ready to go in 2 hours. I had no other choice but to wait for it to be ready. After 3 hours of waiting one of the workers comes out and lets me know that they didn’t have the oil for my truck so they couldn’t even do it. It was a waste of my time and I should have been informed sooner. I’m very disappointed with the service of this place. This is a second time that I run into this type of situation. More
Fast and friendly Just one problem nobody answers phones there tried to call service department and the operator they never answered the phone. You have to go on lin Just one problem nobody answers phones there tried to call service department and the operator they never answered the phone. You have to go on line to do things .not everybody has a computer to do that. My self I like to talk to people. More