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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,356 Reviews

6,356 Reviews of Mark Christopher Auto Center - Service Center

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January 18, 2020

So I came in for an oil change and with concerns with the front suspension , the apple play, the passenger seat squeaking and my car was making a weird noise. All they did was the oil change and tried to up More

by Lexie_smeds
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

On my visit for service it was fine, spent most of my day there but I expected that. As for the service, the staff is friendly and accommodating to all my concerns and questions. More

by rod.johnny2
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

Mark Christopher Cadillac continues to deliver five star platinum service. Scheduling my CT6 routine maintenance was effortless and the staff were accommodating to my schedule. I always feel like a VIP when More

by ELVISCH
Recommend Dealer
Yes
Employees Worked With
Rigoberto Garcia
Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 18, 2020

On time as expected job well done I Purchased my truck at this dealership and I’ve been taking it for service ever cents and will continue to do so More

by roncaron
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

Great service, Ray took care of everything all I had to do was wait, THANKS RAY!! I’ll be sure to ask for him next time!! More

by ELDENCARPIO81
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 30, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 18, 2020

Sandra was such a helpful service writer. The moment I arrived she went above and beyond to ensure that my visit was as smooth as possible. 10/10 More

by tjs437
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Employees very nice. Coffee good.. no donuts,Lol service dept right on time.one question no free tire rotation on tires with oil change????? Thank you More

by st.newkirk1955
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 20, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Jackie Klosky was very helpful and courteous. My car does still have the whistling noise problem, but she was so kind to continue hearing from me. More

by Mpou
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Jan 20, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

All bad where's dealership I've ever been to feel like I was overpriced and the customer service was crap they lost parts to my vehicle More

by Truecaligreen15
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero, Mike Cagey
January 17, 2020

Mark Christopher Chevrolet is the one place my truck has been serviced, Jackie and the staff always do a great job. I plan on making my next purchase from there,great dealership! Thanks! More

by muzklvr65
Recommend Dealer
Yes
Employees Worked With
Jackie Kloski
Jan 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jackie, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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