Mark Christopher Auto Center - Service Center
Ontario, CA
6,248 Reviews of Mark Christopher Auto Center - Service Center
Mark Christopher service Excellent service Respectful Courteous. Highly recommended. Completed work in timely manner. Performed above and beyond. I would recommend them to an Excellent service Respectful Courteous. Highly recommended. Completed work in timely manner. Performed above and beyond. I would recommend them to anyone who would like great service. More
Good and timely service Timely service and waiting for drop off time was short.schedule maintenance was short, pick up time was a short time and car was ready and was Timely service and waiting for drop off time was short.schedule maintenance was short, pick up time was a short time and car was ready and was More
On time and pleasant. They properly diagnosed and fixed a leaky a.c. compressor on time and for a reasonable amount on my 2017 Silverado LT 1500. Appreciated that they also They properly diagnosed and fixed a leaky a.c. compressor on time and for a reasonable amount on my 2017 Silverado LT 1500. Appreciated that they also washed my filthy truck as a courtesy. Well done. More
Exelente service Always been doing my service at Mark Christopher because they are very nice personal to work with And have ready my vehicle when they promised. Always been doing my service at Mark Christopher because they are very nice personal to work with And have ready my vehicle when they promised. More
It's a keeper Friendly, informative, thorough and overall pleasant experience. As a first-time service customer, it was a very pleasant experience to deal with Juan Friendly, informative, thorough and overall pleasant experience. As a first-time service customer, it was a very pleasant experience to deal with Juan Fletes. the staff was very informative and the job was extremely well done. Very convenient since I was in the area anyway. Dealership employees were very friendly. More
3 days and 4 messages without a response Dropped my truck off for warranty work. I said I would leave the truck for 4 days as I would be out of town. I returned and on the morning of the 5th Dropped my truck off for warranty work. I said I would leave the truck for 4 days as I would be out of town. I returned and on the morning of the 5th I called for an update. No response. Left 3 additional messages over a period of 3 days without a single returned call. I finally called a different advisor to inquire about my vehicle and was told it had need ready for 3 days. Picked up my vehicle only to find that supposedly 1 concern was normal and the other was repair.. yet the rattle that was supposedly fixed.. was still there. More
Happy Customer Had a great experience with Erik Silva in the service department. He always kept me informed about the services that my car needed and the time it wo Had a great experience with Erik Silva in the service department. He always kept me informed about the services that my car needed and the time it would take to get this done. Well pleased with the efficiency of the service department and customer service he gave. More
Issue continues Took my car in for check engine light, was advised it was the camshaft paid $450 gave them time to properly work on my vehicle, picked up the next day Took my car in for check engine light, was advised it was the camshaft paid $450 gave them time to properly work on my vehicle, picked up the next day late evening tuesday and by wednesday at 330pm the check engine light came on again...so issue was never resolved. Now im without a car and service department is unable to provide me with a vehicle loaner. Not happy with the outcome of this service. More
Oil Change/Door Armrest Missing Piece Normal oil change service. Worked with Service Manager Matt to resolve issue on missing door armrest piece. Didn’t resolve it but Matt did provide gre Normal oil change service. Worked with Service Manager Matt to resolve issue on missing door armrest piece. Didn’t resolve it but Matt did provide great customer service More
Bad service, ray was nice Took my car in for the second time for a dead battery, they kept it overnight couldn't find anything, kept calling no answer, came back with interior Took my car in for the second time for a dead battery, they kept it overnight couldn't find anything, kept calling no answer, came back with interior ceiling DIRTY, dirty hand prints on the roof and handle, had to wait 20 min for them to bring the car to the front, and I was the only person waiting had to ask twice More