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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,249 Reviews

6,249 Reviews of Mark Christopher Auto Center - Service Center

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November 15, 2019

Customer service Very polite and very helpful to my needs in a wheelchair. Sales rep Armando Nuno was very nice and kept informing us on what was going on with the pap More

by KEEPERSMOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters, Armondo Nuno
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Awesome service Everyone always checks in with you when you walk in and super friendly. Ray was was really helpful and made checking in simple, also retur More

by sel_cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Nov 15, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Oil change Great thanks for the service will need to come back in however for the filter change I knwccar wash is free but they could do a better job More

by Miko.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Excellent service Ray was extremely helpful and attentive to my service needs. He was prompt and completed in his recommendations and reports on the service. The wor More

by edwalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

A very good atmosphere with a very friendly and professiona Because the car wash service takes too long to complete and doesn’t do a good job and the seats in the waiting area could be more comfortable. More

by Coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Nov 15, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

It is always an excellent day at Mark Chris Chevrolet I am a proud patron of Mark Christopher Cadillac & Chevrolet...for the last 11 years I have had consistently excellent service. Mr. Robert M. and Mr. More

by annapolisgyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Montes, Nobu
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2019

Great I have tried other places. I travel 90 miles to have my car serviced and the trip is worth it. I’ve never spent more than 90 minutes to have my vehicl More

by missglossy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names.
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2019

Recall/oil change Even though there was the recall for the brakes and just about every vehicle that was in for service was a Silverado or Tahoe, the wait really wasn’t More

by L4TAHOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Nov 15, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2019

Great service but concern about repair I took my Cadillac in because of a transmission problem unfortunately the part need it was affected by the strike so I was given a loaner car for 2 we More

by dannrelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2019

Eckbond Yukon looks great after Eckbond treatment. Great service from Avo was very helpful and worked fast. Highly recommend using the service team in the f More

by DELAWSS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Nov 15, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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