Mark Christopher Auto Center - Service Center

Service My service man Juan was helpful and very friendly. He kept me updated on my process and offered me some of the amenities in the waiting room It was My service man Juan was helpful and very friendly. He kept me updated on my process and offered me some of the amenities in the waiting room It was worth the wait. More

Recall and repair They did a great job, I was very pleased with every one. They took me home while repairs were done and brought me back when car was finished. Took a l They did a great job, I was very pleased with every one. They took me home while repairs were done and brought me back when car was finished. Took a lot of stress off me More

Very disappointing I voiced my concerns with service manager Matt. His response to me in a nutshell was if I didn’t like the extremely high mark up cost for your service I voiced my concerns with service manager Matt. His response to me in a nutshell was if I didn’t like the extremely high mark up cost for your services then I have a choice to find someone else to fix my Escalade. I don’t ever plan to visit this dealership every again for purchase or service. I believe I was lied to about services and Matt was very dismissive with me. More

Oil change Was satisfied with service, however disappointed by tire rotation being pulled out of service, making it not the value it was and looking for alternat Was satisfied with service, however disappointed by tire rotation being pulled out of service, making it not the value it was and looking for alternatives places for services. More

My rep was great at assisting Awesome service rep all the work completed from recalled to other issues were resolved in one day which helped get my car back on the road. Only issu Awesome service rep all the work completed from recalled to other issues were resolved in one day which helped get my car back on the road. Only issue was no shuttle service. Suggest bringing service back More

An Casual experience The times I go in for service it feels like a casual experience due to the people. The people are friendly and professional. making an appointment see The times I go in for service it feels like a casual experience due to the people. The people are friendly and professional. making an appointment seems to always fit my schedule More

Easy Intake Pulled up was helped immediately with no hassle. Would recommend to anyone looking for quality service from a reputable car dealer. Did my oil chang Pulled up was helped immediately with no hassle. Would recommend to anyone looking for quality service from a reputable car dealer. Did my oil change in just a few hours with a car wash More

Quick and easy Made an online appointment, my appointment was given priority at checkin. Two roomy waiting areas, free coffee. Everyone was attentive, polite, and p Made an online appointment, my appointment was given priority at checkin. Two roomy waiting areas, free coffee. Everyone was attentive, polite, and professional. I will be back. More

Amazing service! The quality of customer service is top notch. They were on time and my vehicle was delivered back I. The time that was quoted. I definitely would re The quality of customer service is top notch. They were on time and my vehicle was delivered back I. The time that was quoted. I definitely would recommend this dealership for service! More

Very good They keep you informed of what is going on with your vehicle . The service manager let me know that on saturday the transmission tech not in on weeken They keep you informed of what is going on with your vehicle . The service manager let me know that on saturday the transmission tech not in on weekend's More