Mark Christopher Auto Center - Service Center
Ontario, CA
6,242 Reviews of Mark Christopher Auto Center - Service Center
Oil Change The people were very nice and friendly. the service personnel were very knowledgeable. They keep me informed of everything they did. They answered The people were very nice and friendly. the service personnel were very knowledgeable. They keep me informed of everything they did. They answered my questions in detail. More
Awesome customer service The whole service dept. is amazing and super helpful! The cashiers are so sweet, the advisors are fun to work with and Jeff is an amazing manager. The whole service dept. is amazing and super helpful! The cashiers are so sweet, the advisors are fun to work with and Jeff is an amazing manager. More
Service advisor Ray I gibe service 5 stars- Servixe- My vehicle is 05 Yukon 2500. service advisor goes out his way and explain issues and has them solve. In a positive wa I gibe service 5 stars- Servixe- My vehicle is 05 Yukon 2500. service advisor goes out his way and explain issues and has them solve. In a positive way. Thank you Ray. Will be back again. Thank you. More
Long Wait time and untrustworthy. I took my car in for its normal oil change and Tire rotation service and it took 3 hours when there was only 1 car in the drive before me. I also noti I took my car in for its normal oil change and Tire rotation service and it took 3 hours when there was only 1 car in the drive before me. I also notice the technician leave with my Vehicle for over 30 mins. It was around lunch so I would assume we went to lunch in my vehicle. My vehicle had 12k miles on it and I have brought it here 3 times and received extremely poor and unprofessional service each time. I will find another dealership that knows what customer service is even if I have to drive further. More
Recall Came in for a recall on my Malibu. Service was fast and satisfying. I appreciate it and I'm thankful for the good costumer service Came in for a recall on my Malibu. Service was fast and satisfying. I appreciate it and I'm thankful for the good costumer service More
Oil change/ recall I called on Monday evening to set up an appointment for the next day, I think it was Robert who I was speaking with. Asked me what's a good time, I t I called on Monday evening to set up an appointment for the next day, I think it was Robert who I was speaking with. Asked me what's a good time, I told him the earlier the better and was in and out within 90 mins with an oil change, recall fix and a nice cat wash Thank you More
One Happy Chevy owner Couldn't Ask for better dealership from the day I walked in the door...2017 I purchased a new 3500 high country dually..all services are done at the d Couldn't Ask for better dealership from the day I walked in the door...2017 I purchased a new 3500 high country dually..all services are done at the dealership... Jackie Klosky in service is the best.. period More
Excellent customer service Greatly impress with Mark Christopher web site ability to set service appointments. Personal follow up front the service personnel before during an Greatly impress with Mark Christopher web site ability to set service appointments. Personal follow up front the service personnel before during and after the service and in top of all my car was ready on time More
Unsatisfactory Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have r Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have recommended repairs done on vehicle that were not needed at this time. More
A good one Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did More