Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,362 Reviews

6,362 Reviews of Mark Christopher Auto Center - Service Center

Sort by
November 18, 2019

Warranty Service Great customer service. Was in and out in about 1 hour. Would recommend Mark Christopher for all your GM family needs. Will return for additional serv More

by HOFFSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Check what you’re paying for Always check what you’re paying for at the service center before you pay it seems like I’m being over charge if I didn’t catch it I would end up payin More

by YOUBITMORE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Female employee service center and remember her
Jan 16, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Friendly, knowledgeable and helpful team I am always greeted with a smile the team is always helpful and friendly hard to find this type of service in today's environment More

by DVANNISPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Montes, Nobu Domon, Dario Gomez, Pete Houston, Rodney Reid, Matt Torres
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Always return Mark Christopher has very good customer service, Nobu domon is an awesome service consultant. Our Vehicle is always taken care of here and we are alw More

by UNDERTAKER187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu domon
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Great service Juan was very helpful and great communication skills...they took me in right away. I would recommend this place for service to anyone. Thank you. More

by Arcelia lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Nov 19, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

2 1/2 hour oil change with an appointment I had a 1040am appointment for a oil change. It took 2 1/2 hours!!!! I thought making an appointment would make a difference but patently it didn’t. More

by JNWHARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Waters
Nov 18, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Not that professional service regarding my car. I feel tha h I feel I have to check my car out before I leave the dealership. I have to ask for it to be washed. The windows have a cloudy cast on them. I had my More

by LINDARRITCHIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dario
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Appointment I usually drop my vehicle off while I’m at work and pick it up later in the day which works out great. This time I made a appointment at 7am since I w More

by Javis909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
Nov 18, 2019 -

Mark Christopher Auto Center responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Amazing! Nobu is out of this world amazing! He helps us out so much with our CT6 and XT4! I don’t know what we would do without him! Thank you!! More

by Shea Horner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Nov 16, 2019 -

Mark Christopher Auto Center responded

Shea, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Quick and excellent service! Avo Injian was my service consultant and he did an excellent job explaining things to me including the overall inspection. It was also done sooner tha More

by Jessica Gallardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
566
...