Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,265 Reviews

6,265 Reviews of Mark Christopher Auto Center - Service Center

Sort by
November 01, 2019

Recall notice I always love their service department Ray takes a few minutes to talk about life and he even remembers some of the last visit conversation. It's the More

by Big mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Short wait time friendly staff prices are a little high but always happy with the work they do on my truck will recommend to other Chevy owners More

by Ern1eLujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Cadillac I think they were in a hurry. But it was OK. Going back to get some things done, 3 stars for now. Nice looking parts counter. More

by TODD.W.FURLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuu
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Oil Change The people were very nice and friendly. the service personnel were very knowledgeable. They keep me informed of everything they did. They answered More

by MEJICOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Awesome customer service The whole service dept. is amazing and super helpful! The cashiers are so sweet, the advisors are fun to work with and Jeff is an amazing manager. More

by JESSICARAEANNSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, avo, Sam, Juan, Jackie, Robert, Julie, Erik, Veronica, Martha
Nov 04, 2019 -

Mark Christopher Auto Center responded

To say thank you is not enough, Jessica! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2019

Service advisor Ray I gibe service 5 stars- Servixe- My vehicle is 05 Yukon 2500. service advisor goes out his way and explain issues and has them solve. In a positive wa More

by Yv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2019

Long Wait time and untrustworthy. I took my car in for its normal oil change and Tire rotation service and it took 3 hours when there was only 1 car in the drive before me. I also noti More

by EAZORBASEBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia in service.
Nov 04, 2019 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2019

Excellent customer service Greatly impress with Mark Christopher web site ability to set service appointments. Personal follow up front the service personnel before during an More

by JROMAN1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra form service
Oct 31, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2019

Oil change/ recall I called on Monday evening to set up an appointment for the next day, I think it was Robert who I was speaking with. Asked me what's a good time, I t More

by GILBERTGARCIA46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Oct 31, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2019

One Happy Chevy owner Couldn't Ask for better dealership from the day I walked in the door...2017 I purchased a new 3500 high country dually..all services are done at the d More

by HORNCYCLEWORKS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Oct 31, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
566
...