Mark Christopher Auto Center - Service Center

Bad customer service Very bad customer service at service department. Sam has been awful. He is unable to follow basic customer service procedures. Calling back a custome Very bad customer service at service department. Sam has been awful. He is unable to follow basic customer service procedures. Calling back a customer is no reason to get upset. More

Friendly staff and quick service Was in and out in less than 2 hours, even with a mid-morning appointment. Nice to leave with a clean, washed car too - BONUS! Was in and out in less than 2 hours, even with a mid-morning appointment. Nice to leave with a clean, washed car too - BONUS! More

Efficient and pleasant to deal with I took my new Cadillac to the service center at Mark Christopher for two issues. Both were resolved in a matter of minutes and then I was on my way ho I took my new Cadillac to the service center at Mark Christopher for two issues. Both were resolved in a matter of minutes and then I was on my way home. Easy! More

Brake service My car was taken in right away, serviced, and washed and dropped back off in record time. Never had to visit Mark Christopher Dealership. Fantastic se My car was taken in right away, serviced, and washed and dropped back off in record time. Never had to visit Mark Christopher Dealership. Fantastic service. More

Timely, efficient, friendly We always have a great experience at the Mark Christopher dealership! Thank you for a great first service on my new Chevy Cruze hatchback! Ray told us We always have a great experience at the Mark Christopher dealership! Thank you for a great first service on my new Chevy Cruze hatchback! Ray told us it would be about an hour and a half and it was done exactly at the time he said! we will be back! More

First time having my vehicle serviced by Mark Christopher I'll definitely continue to have my vehicle serviced here. I had additional work done and I was very satisfied with the quality of service. I'll definitely continue to have my vehicle serviced here. I had additional work done and I was very satisfied with the quality of service. More

Great customer service Our car was serviced quickly and on time! All staff involved were attentive and professional. No hassle and everything thoroughly explained. Love this Our car was serviced quickly and on time! All staff involved were attentive and professional. No hassle and everything thoroughly explained. Love this dealership and service department. More

Best service in IE. I arrived with appointment but I had been there prior, explaining my car troubles. Mike, had my car serviced and I was back on the road Chevy strong 2 I arrived with appointment but I had been there prior, explaining my car troubles. Mike, had my car serviced and I was back on the road Chevy strong 2019. More

Too long of a wait. Too many things going on at once. After a while I started to feel like I was being jerked around. Although I was willing to pay for all the recommendations mentioned, I was completely After a while I started to feel like I was being jerked around. Although I was willing to pay for all the recommendations mentioned, I was completely turned off by a response given by one of the workers More

Great service Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a reason so getting an suv as a loaner is nice but doesn’t work for me. You need to get full size trucks in your loaner fleet. More