Mark Christopher Auto Center - Service Center

Unsatisfactory Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have r Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have recommended repairs done on vehicle that were not needed at this time. More

A good one Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did More

Recall Came in for a recall on my Malibu. Service was fast and satisfying. I appreciate it and I'm thankful for the good costumer service Came in for a recall on my Malibu. Service was fast and satisfying. I appreciate it and I'm thankful for the good costumer service More

2014 Impala Service I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) D I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) Do I like them? 2) Do I trust them? 3) Do they know what they’re talking about? 4) Do the have my (the customer’s) best interest in mind? ...With a solid “Yes” on all 4 counts. This lends itself to added value and a industry leading level of customer service and care. I appreciate the company values and culture that is shown through the example of the leaders, like Jeff Rizzi and his service team. More

Always A Good Experience I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgea I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgeable And Most Importantly I Trust Them. Service Advisor Nobu Always Explains Any Issue With My Vehicle And Is Super Helpful. I'm A Customer For Life. More

Substandard Service Service was to take 1.5 hours for a brake recall, service took 7 hours. I was never informed that service would take longer then it did. Service was to take 1.5 hours for a brake recall, service took 7 hours. I was never informed that service would take longer then it did. More

Sun roof issue I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. More

Excellent It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do no It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do not inform you if you need it immediately or you can wait . More

GM buy back with Mark Christopher Mark Christopher helped facilitate a painless buy back of my older Buick. All staff very professional and seemed to care about my situation. I bought Mark Christopher helped facilitate a painless buy back of my older Buick. All staff very professional and seemed to care about my situation. I bought another GM vehicle the same day and will return to Mark Christopher for any future needs. Thank you!! More

Poor customer service. I had an issue with my vehicle. When i asked about it i not only didnt receive a solution but he was also rude about it. I had an issue with my vehicle. When i asked about it i not only didnt receive a solution but he was also rude about it. More