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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,362 Reviews

6,362 Reviews of Mark Christopher Auto Center - Service Center

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November 16, 2019

Starter failed 1 day after you replaced battery I find it odd. Also several things failed under 100,000 mile warranty? Yet you said none of it is covered. ? Ac, fluid resavior and starter. More

by Jayp0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two woman in service
Nov 16, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Customer service Very polite and very helpful to my needs in a wheelchair. Sales rep Armando Nuno was very nice and kept informing us on what was going on with the pap More

by KEEPERSMOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters, Armondo Nuno
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Great service Great service, drop off and pick was right on time.car was clean and the waiting room was very nice with coffee and donuts , cakes. More

by Patrick McCain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters, Matt Torres
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Satisfied Employees were very friendly & helpful & service was great- it was done in good time & also dealership accommodated my last minute call for help with More

by Andreapandolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Awesome service Everyone always checks in with you when you walk in and super friendly. Ray was was really helpful and made checking in simple, also retur More

by sel_cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Nov 15, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Oil change Great thanks for the service will need to come back in however for the filter change I knwccar wash is free but they could do a better job More

by Miko.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

Excellent service Ray was extremely helpful and attentive to my service needs. He was prompt and completed in his recommendations and reports on the service. The wor More

by edwalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

A very good atmosphere with a very friendly and professiona Because the car wash service takes too long to complete and doesn’t do a good job and the seats in the waiting area could be more comfortable. More

by Coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Nov 15, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2019

It is always an excellent day at Mark Chris Chevrolet I am a proud patron of Mark Christopher Cadillac & Chevrolet...for the last 11 years I have had consistently excellent service. Mr. Robert M. and Mr. More

by annapolisgyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Montes, Nobu
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2019

Great I have tried other places. I travel 90 miles to have my car serviced and the trip is worth it. I’ve never spent more than 90 minutes to have my vehicl More

by missglossy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names.
Nov 15, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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