Mark Christopher Auto Center - Service Center
Ontario, CA
5,705 Reviews of Mark Christopher Auto Center - Service Center
Oil change and tire rotation I bought my SUV and receive all services at this location. The staff is very accommodating and professional. The lounge has great coffee and TV for yo I bought my SUV and receive all services at this location. The staff is very accommodating and professional. The lounge has great coffee and TV for you to enjoy while waiting. They even provide chargers for your phone since you’ll be there for an hour or so most times. They offer shuttles and loaners but that will depend on the type of service and length of your wait. Overall, not a bad experience. More
Courteous, professional, and attentive to my needs. I had a great experience from beginning to end. My service Advisor was very helpful. He thoroughly explained what my vehicle needed and took his tim I had a great experience from beginning to end. My service Advisor was very helpful. He thoroughly explained what my vehicle needed and took his time prioritizing. My advisor was a great communicator as well. More
not happy with service had oil changed, grease on door ,hood and grille bar. Oil drips front under hood. Oil on cross member said I need air filter, new last 1k miles San had oil changed, grease on door ,hood and grille bar. Oil drips front under hood. Oil on cross member said I need air filter, new last 1k miles Sandra did good for her part. More
Great Service I was greeted by Dario Gomez who took down all my information regarding my Engine light warning and other concerns I had. He made sure everything was I was greeted by Dario Gomez who took down all my information regarding my Engine light warning and other concerns I had. He made sure everything was taken care of and it was done within the estimated time he gave me. I had to wait for the repair so I was there a while but the waiting room was comfortable enough. I always go to Mark Christopher for service and purchasing my car. More
Excellent service Everyone at the dealership were amazingly helpful. Car came back like brand new! My car was picked up and a loaner was dropped off at my work. Didn’t Everyone at the dealership were amazingly helpful. Car came back like brand new! My car was picked up and a loaner was dropped off at my work. Didn’t take one extra minute out of my day. More
Always the best! I wrote a review earlier- very pleased. Everyone friendly and very professional.everyone I came in contact couldn’t have been more helpful!. Colleen w I wrote a review earlier- very pleased. Everyone friendly and very professional.everyone I came in contact couldn’t have been more helpful!. Colleen was the best salesperson I have ever dealt with. I have bought or leased four Cadillacs at Mark Christopher since 2010 More
I WISH I COULD WORK AT THIS PLACE, THATS HOW MUCH I LOVE IT! WENT IN FOR SERVICE ON MY SILVERADO, HAD A GREAT EXPERINCE, ALL THE EMPLOYEES WERE HELPFUL AND POLITE, I WILL CONTINUE TO BRING MY TRUCK HERE AS LONG WENT IN FOR SERVICE ON MY SILVERADO, HAD A GREAT EXPERINCE, ALL THE EMPLOYEES WERE HELPFUL AND POLITE, I WILL CONTINUE TO BRING MY TRUCK HERE AS LONG AS I CAN More
The Worst Service Department This place rips you off. I would never recommend this dealership to anyone. They overcharge you and they charge you to look at the most obvious things This place rips you off. I would never recommend this dealership to anyone. They overcharge you and they charge you to look at the most obvious things that doesn’t require any labor. Just go to Singh Chevrolet for your service needs. More
Really bad and disappointing Had an appointment for specific item. Came from 2 hours away and took a day off. Asked in addition to fix my spare key. It took all day without addres Had an appointment for specific item. Came from 2 hours away and took a day off. Asked in addition to fix my spare key. It took all day without addressing original reason for coming. Lady in office was not helpful. She made the decisions for me without consulting me. Came to pick up the car to find out that it was a waste of a day off as well as my time. Was supposed to get a call today to reschedule and no one called yet. More
Amazing experience! I have been a customer for many years now and I must say you are almost where you were when I bought my first Cadillac and started having service I have been a customer for many years now and I must say you are almost where you were when I bought my first Cadillac and started having service done at your Service department. Nobu and the rest of the staff couldn’t be nicer or more helpful. The reinstating of the snacks in the Cadillac service waiting room was long overdue. Thank you for a great experience. More