Mark Christopher Auto Center - Service Center

Made my day a little brighter I left my house for work and after about 2 miles I realized that none of the gauges on my dashboard were working. I am an older woman and drive 35-40 I left my house for work and after about 2 miles I realized that none of the gauges on my dashboard were working. I am an older woman and drive 35-40 miles one way to work. I wasn't about to get on the freeway and take the chance of breaking down. I took the next turn and headed to the service dept. I was greeted by Robert. I explained what was going on and we discussed the options. While sitting there I tried a couple of things, the first time the car wouldn't start. The second time it started and the gauges all worked. Still not feeling safe, we decided to test the battery and then move on from there. The battery was OK and so was the electrical system. Robert gave me some hints to starting the car that might help eliminate the issue in the future. The good thing is they did locate a water leak and it was repaired. The bad thing is it cost me $270.00. I still don't understand why $75.00 worth of parts end up costing me so much more. More

Avo was extremely excellent From beginning to end Avo helped with always a smile and on top of things.. if the service and sales are as good as Avo I would recommend to buy you c From beginning to end Avo helped with always a smile and on top of things.. if the service and sales are as good as Avo I would recommend to buy you cars or get your service from Mark Christopher More

No car wash, again. This is the 2nd consecutive time that my truck is not washed. Not a huge deal, but just find it odd they say my truck will be washed and then its not. This is the 2nd consecutive time that my truck is not washed. Not a huge deal, but just find it odd they say my truck will be washed and then its not. Also, i would just re-emphasize that good customer service brings back repeat business. More

Great as always It was fast convenient service. I recommended a friend to come in for service. He came in Tuesday for service. Great service that’s all It was fast convenient service. I recommended a friend to come in for service. He came in Tuesday for service. Great service that’s all More

Excellent service The entire experience was great. I was quote a wait time and my car was ready before that. It came.back washed and the price i was wuoted the bill was The entire experience was great. I was quote a wait time and my car was ready before that. It came.back washed and the price i was wuoted the bill was way under that. I enjoyed the wait room where the snacks are way below retail price. All of the staff was nice and i didnt get that feeling like i was at a dealership.. More

Very efficient, great communication. First time using Mark Christopher and I’m very pleased with the service department. Efficient and great communication with me. Will definitely make Ma First time using Mark Christopher and I’m very pleased with the service department. Efficient and great communication with me. Will definitely make Mark Christopher my servicer for my 3500 duramax. More

Very professional. Asked for all of my concerns with my veh They were professional, addressed my concerns. Had my car ready in a timely manner and even washed it. I had never had such great service. They were professional, addressed my concerns. Had my car ready in a timely manner and even washed it. I had never had such great service. More

Loose bolt I discovered a loose bolt leaking oil on the engine I called and spoke to the new service advisor and she was able to get me an appointment within a c I discovered a loose bolt leaking oil on the engine I called and spoke to the new service advisor and she was able to get me an appointment within a couple of days. They replaced the bolt. Nobu and the new service advisor were extremely helpful. More

Great service Very happy with my service and service coordinator, Nobu. He always takes care of me and my vehicle from appointment to completion of service. Thanks Very happy with my service and service coordinator, Nobu. He always takes care of me and my vehicle from appointment to completion of service. Thanks Nobu and staff, you are very much appreciated! More

Service Avo is our new contact in service and its great to finally have a good one again. Best one since Matt. Avo returns call very quick explains everything Avo is our new contact in service and its great to finally have a good one again. Best one since Matt. Avo returns call very quick explains everything in depth and is a very pleasant man to deal with. What I never look forward to is dealing with the cashiers it is always a long process they keep talking among themselves like your not there and can never find our account. More