Mark Christopher Auto Center - Service Center

Service dept didn't follow thru If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message they don't return calls. More

Disappointed I took my Cartman because it had a catalytic converter issue I was told over the phone by Mike that I was covered up to 100,00 miles when I went in I took my Cartman because it had a catalytic converter issue I was told over the phone by Mike that I was covered up to 100,00 miles when I went in I was told I was over because I had 81,000 miles I explained to him that I had already paid a diagnostic fee to another mechanic because he told me I was covered and he apologized but told me there was nothing he could do I asked to speak with the manager Rod who told me that either way I would have to pay but then after further looking at my information he realize that I was covered under a different warranty I was disappointed that Mike didn’t know that and didn’t bother to look for that. I was then told over the phone that my car was ready at about 3 PM but That they may not have enough time to wash it I told him I would pick it up until after 5 PM so they could wash it when I picked it up it was still not washed very disappointed More

GREAT SERVICE GOOD DEALER TO WORK WITH WHEN YOU SERVICE FOR YOUR VEHICLE SERVICE DEPT EASY AND FAST TO DEAL FOR WARRANTY WORK OR MAINTANANCE EVEN ON THE WEEKEND GOOD DEALER TO WORK WITH WHEN YOU SERVICE FOR YOUR VEHICLE SERVICE DEPT EASY AND FAST TO DEAL FOR WARRANTY WORK OR MAINTANANCE EVEN ON THE WEEKENDS More

First Scheduled Vehicle Maintenance Service My inaugural service for my new Escalade couldn’t have gone any better! Lynett made the scheduling experience very convenient and Nobu was very compet My inaugural service for my new Escalade couldn’t have gone any better! Lynett made the scheduling experience very convenient and Nobu was very competent and friendly when he explained what services would be performed. In and out in about an hour with an unexpected complimentary car wash to top it off. Thank you... : ) More

Finally, a Chevy dealer that can deliver a "WOW!" experience A few things to mention... The appointment was set last-minute, right after the July 4th holiday I was greeted promptly and professionally The se A few things to mention... The appointment was set last-minute, right after the July 4th holiday I was greeted promptly and professionally The service advisor team was very busy but hustling like mad to take care of people I was called on the day of my service and told my truck would be ready to pick up at approximately 5:30pm I asked if I could just pick it up Saturday morning, and was told that would be fine The service tech repaired a leaky axle boot (warranty) The total bill was roughly $160 less than I had anticipated I am 100% pleased with my entire experience at your facility Additionally, on the notes for the MVPI inspection, it states that my rear differential fluid is "dirty" and my cabin air filter is "dirty", and both should be replaced. This is especially helpful, because I already paid another regional Chevrolet dealer to perform those services less than 10k miles ago. I will ABSOLUTELY return to MK Chevrolet for my future service needs! More

Loving our Buick Enclave Besides loving our new Buick (1 year old) we always get good customer service. And when getting our oil change we get treated good. The waiting room i Besides loving our new Buick (1 year old) we always get good customer service. And when getting our oil change we get treated good. The waiting room is clean and my daughters enjoy the special treats. More

Horrible!!! I brought my car back for the same issue for the 3rf time. Nothing was fixed! They suck! Never take your car here! Sad sad I brought my car back for the same issue for the 3rf time. Nothing was fixed! They suck! Never take your car here! Sad sad More

Recall and service Went in for a recall and some problems I’ve been having Ray was able to take care of the problem I had. Took it a few times for that same problem and Went in for a recall and some problems I’ve been having Ray was able to take care of the problem I had. Took it a few times for that same problem and no one was able to fix it. Thank u Ray More

Ray was helpful & attentive Ray makes you feel at home with his no pressure attitude. He gave honest recommendations without excess urgency which I appreciated greatly......Just Ray makes you feel at home with his no pressure attitude. He gave honest recommendations without excess urgency which I appreciated greatly......Just a completely satisfied experience! More

100k mile service Way too expensive. My mechanic quoted the work after I had it done yesterday and it was 40% of the cost I was charged. I get the difference between Way too expensive. My mechanic quoted the work after I had it done yesterday and it was 40% of the cost I was charged. I get the difference between aftermarket and OEM, but this is mainly labor. More