Mark Christopher Auto Center - Service Center
Ontario, CA
6,250 Reviews of Mark Christopher Auto Center - Service Center
BEST SERVICE IN TOWN GREAT CUSTOMER SERVICE EVERY TIME I COME IN, TIMELY PROMPT, AND COURTEOUS SERVICE, IT IS ALWAYS A PLEASURE TO COME IN, I WILL RECOMMEND THIS DEALER TO GREAT CUSTOMER SERVICE EVERY TIME I COME IN, TIMELY PROMPT, AND COURTEOUS SERVICE, IT IS ALWAYS A PLEASURE TO COME IN, I WILL RECOMMEND THIS DEALER TO ANY ONE More
Okay but told it would be 90 minutes. Took to long Had an appointment at 12. Got there 5 till. Told my car would be ready in 90 minutes 175 minutes later it’s ready. I guess my service rep went on lu Had an appointment at 12. Got there 5 till. Told my car would be ready in 90 minutes 175 minutes later it’s ready. I guess my service rep went on lunch so I had to go up to get help to learn anything about my car, car finally ready. I again had to go get help finally paid the bill then had to wait for service to get my key. Not great More
Great experience I called and was able to schedule the soonest appointment for my vehicle, they called and let me know what the problem was and kept it until it was fi I called and was able to schedule the soonest appointment for my vehicle, they called and let me know what the problem was and kept it until it was finished. I would recommend to anyone who needs service More
Friendly Staff Everyone here is super nice and understanding. They did a great job taking care of my car. I will be bringing my car back here for service no doubt ab Everyone here is super nice and understanding. They did a great job taking care of my car. I will be bringing my car back here for service no doubt about it. More
Bad customer service Very bad customer service at service department. Sam has been awful. He is unable to follow basic customer service procedures. Calling back a custome Very bad customer service at service department. Sam has been awful. He is unable to follow basic customer service procedures. Calling back a customer is no reason to get upset. More
Service at Mark Christopher I set my appointment and was in and out in about an hour. I appreciate the friendly staff in the service department and I would highly recommend Mark I set my appointment and was in and out in about an hour. I appreciate the friendly staff in the service department and I would highly recommend Mark Christopher. More
Great service visit The service visit yesterday went great. Bill and Jackie took excellent care of me. Kenny the shuttle driver was especially good in that my office is a The service visit yesterday went great. Bill and Jackie took excellent care of me. Kenny the shuttle driver was especially good in that my office is at the 15mile limit and he took extra care to be sure I was picked up early afterwards. The car is running great and was even nice and clean, too. 5 stars all around! More
Satisfied Customner I had another great experience at Mark Christopher Service Center. Jackie was very helpful in taking care of my needs on my vehicle even though I didn I had another great experience at Mark Christopher Service Center. Jackie was very helpful in taking care of my needs on my vehicle even though I didn't have an appointment. She made sure my vehicle was checked for any additional needs besides my oil change as my daughter uses the car for school and I wanted to ensure it was up to date in service care and safe for her to drive. More
Great Service all the time When I need GM Service, which Includes, Chevy, GMC or Cadillac, I always take my vehicles to Mark Christopher Cadillac, my Service Advisor Dario is th When I need GM Service, which Includes, Chevy, GMC or Cadillac, I always take my vehicles to Mark Christopher Cadillac, my Service Advisor Dario is thee best, always takes his time with me, and has the best Customer Service. I would recommend this dealer to anyone who loves to be taken care of. Plus the Service Manager Matt Torres is on top of everything, also follows up with me if I have any questions or concerns. More
I was treated like family. Great experience. They were very friendly and professional. Went for an oil change, I went and had lunch and when I came back it was finished. I would recommend to anyo They were very friendly and professional. Went for an oil change, I went and had lunch and when I came back it was finished. I would recommend to anyone! More