Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,256 Reviews

6,256 Reviews of Mark Christopher Auto Center - Service Center

Sort by
January 02, 2024

The check in process was very easy. I was meet with pleasant customer service and didn’t wait very long for my vehicle routine service to be completed. More

by BROOK71086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 02, 2024

I have been going to Mark Christopher for service for many years. I am yet to have any complaints. My recent service was on a Saturday morning. I showed up early. My truck was in and out pretty quick More

by SERNACOACH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Mark Christopher Auto Center responded

To say thank you is not enough, Serna! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Mark Christopher Auto Center again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2024

They finished my service and even washed my car within a couple of hours. It was a quick pleasant experience. I was very pleased with them. More

by ehgoins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2024

Good, quick service. Also appreciate getting my car washed! Service completed earlier than the estimate. More

by STEVEN.LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Jan 03, 2024 -

Mark Christopher Auto Center responded

Steven, I am glad to hear you enjoyed your recent visit to our service department. At Mark Christopher Auto Center we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2024

The person who helped me with my vehicle was very helpful and exceeded all expectations More

by sisnerosalbert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Albert! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2023

Great service great customer care,very knowledgeable and good communication with service. Pleasure doing business with More

by MULISHAMANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2023

Didn't perform any work after two days. I took the car to take my wife to doctor's visit. More

by stansworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2023

Regrettably, my experience with Mark Christopher Auto Group, particularly their Cadillac service, was disheartening. Entrusted my vehicle on mid December, only receiving it back two weeks later, the prol More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Wendy, I take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2023

My appointment was on time and everything was explained in full detail, issue was fixed and returned to me on the same day. I have used Dutton in the past , but I will return to this Dealership for sure. More

by JWILLIAMS6890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 29, 2023

The experience was excellent, from the service staff to the waiting environment. Happy tobho again. More

by ERIC.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mark Christopher Auto Center responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

...
71
...