Mark Christopher Auto Center - Service Center

I loved the dealership before COVID. Now it seems to lack great customer service. There is one person who I trust going to who takes care of my car and communicates everything to me. Av Now it seems to lack great customer service. There is one person who I trust going to who takes care of my car and communicates everything to me. Avo makes the service department shine and only reason why I keep coming back to Mark Christopher Auto Center. More

Honest review I was disappointed. From the moment I bought my 2023 traverse it’s been one issue after the other . I was offered a full Tanaka of gas by buying my vehicle not provided From the moment I bought my 2023 traverse it’s been one issue after the other . I was offered a full Tanaka of gas by buying my vehicle not provided , I was offered mats for my vehicle not completed . Several areas I was really disappointed with their services . More

I brought my 1 week old $93K Tahoe High Country into Mark Christpher Chevrolet Service for a simple bumber to fender alighnment issue this morning at 7am, at 3:42 is when the employees of Avalon Collision Ce Christpher Chevrolet Service for a simple bumber to fender alighnment issue this morning at 7am, at 3:42 is when the employees of Avalon Collision Center finally picked my car up and for 24 minutes the person that picked up my vehicle and the person that brought him to the dealership streetraced my new car back to the shop! Here's a little secret, Onstar tells you everything about where your vehicle is, how many times it started, how many times it was under FULL throttle acceleration or braking and it tells you where each of these events take place. I called Avalon and spoke with Raul and he tried to tell me that his employee said there was construction traffic on Holt Blvd as an excuse for his heavy right foot at each intersection. The Onstar App determined this was a LIE! Jeff the Service Director did reach out to me from Mark Christpher to appologize and offered to make it right with making sure this type of incident would never happen again with the two body shops they work with. He also threw in some accessories for the new Tahoe High Country that I'm waiting for on order. More

Very fast and friendly customer service. I went to another dealer and couldn’t get any answers but thank for mark Christopher was the best I’ll be returning for all service on my car I went to another dealer and couldn’t get any answers but thank for mark Christopher was the best I’ll be returning for all service on my car More

Another Solid Visit. The entire staff is top notch. Highly Recommended for all your service needs. The entire staff is top notch. Highly Recommended for all your service needs. More

Prompt, courteous, competent service. Quick diagnosis and repair, parts on site. Communicates clearly and efficiently, I was informed as needed. Quick diagnosis and repair, parts on site. Communicates clearly and efficiently, I was informed as needed. More

Advisor was able to submit my claim to my extended warranty and solve the problem with my traverse. Did not take too long warranty and solve the problem with my traverse. Did not take too long More

I recently came to Mark Christopher Auto Center I was told that my car would have to break completely down in order for my car to be repaired, I was sent back out on the road being a danger to myself told that my car would have to break completely down in order for my car to be repaired, I was sent back out on the road being a danger to myself and to other drivers out there on the road with my car struggling to stay on, U will never purchase or set foot or recommend that dealership to anyone for service. More

Everyone was pretty friendly and seem to do well and they recommended me a place for my windshield as well which is fine. I wish they would’ve been more specific about the oil used. recommended me a place for my windshield as well which is fine. I wish they would’ve been more specific about the oil used. More

Very pleased with their service. Greg Thulemeyer was great to work with. Professional. We will be purchasing from them again. Greg Thulemeyer was great to work with. Professional. We will be purchasing from them again. More