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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,240 Reviews
Call Service Center (909) 906-6156

6,240 Reviews of Mark Christopher Auto Center - Service Center

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May 01, 2023

Juan always is servicing very well and professional Juan always has a good customer service and knowledge with us the customers More

by Fberumen@gmoc.com
Recommend Dealer
Yes
Employees Worked With
Juan fletes
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May 02, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

The service advisor kept me in the loop for my truck. One of the parts took a little over a week to get. My truck was there for 2 weeks and they didn’t even wash it when they gave it back. Otherwise, I’m More

by CHRISGRAFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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May 04, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

Nice waiting room. Service was performed on time and people were insurance and courteous. I would like to see a sign starting that they also service GMC as it's only da More

by dana775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 03, 2023 -

Mark Christopher Auto Center responded

Dana, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

I did get my situation taken care of unfortunately I wish they hadn't taken so long 2 days to tell me it was just my battery. More

by adel6lives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Mark Christopher Auto Center responded

Adel, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

Excellent with the service advisor Attention to my detail and good communication That is all More

by pntpena
Recommend Dealer
Yes
Employees Worked With
Don't remember at this time
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May 02, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

Was taken care of right away and car was fixed the next day Nice workers More

by gildajean2
Recommend Dealer
Yes
Employees Worked With
Dario
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May 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2023

Ray was awesome, friendly and knowledgeable . I would recommend this service center for all your automotive needs More

by bryaneckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 29, 2023 -

bryaneckman responded

Thank you

April 29, 2023

Good service and good attention from customer service keep up the good work !! Very much appreciated More

by almarocio09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
May 02, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2023

Quick and efficient . Everyone was professional. Very attentive. Appreciate it. Thanks again. Making an appt online was the best way More

by teddy23smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
May 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Teddy! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2023

Dealing with Avo was the best experience. Great customer service. Will only deal with him in the future More

by LOADERJOHN988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Report | Print
May 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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