Mark Jacobson Toyota
Durham, NC
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Love my new Toyota Sienna!! Mel Johnson made my Toyota purchase a pleasure! I really wanted to buy a Honda again but thought it was a good idea to test out all the minivans so To Mel Johnson made my Toyota purchase a pleasure! I really wanted to buy a Honda again but thought it was a good idea to test out all the minivans so Toyota was on my list. Mel answered all my questions over & over while I slowly warmed up to the idea of buying a Toyota. He did more than just sell me a car...he built a relationship. His patience, professionalism & honesty made me say goodbye to Honda & hello to Toyota & I couldn't be happier! I love my 2017 Sienna & look forward to visiting this dealership for many years of service. Everyone here is friendly & professional. Customer satisfaction is a top priority at Mark Jacobson Toyota! More
great experience We found our sales agent Kiana to be most pleasant and helpful to work with. After we test drove the Camry LE, her manager Chris sat down with us and We found our sales agent Kiana to be most pleasant and helpful to work with. After we test drove the Camry LE, her manager Chris sat down with us and asked, "What can I do to make you happy to buy this car?" He lived up to his promise and we negotiated a great price for the purchase. We also received a very good offer on our trade-in, my 1998 Camry LE, which the dealer had serviced before (and thus knew to be reliable). We test drove a Honda Accord at another dealer for the sake of comparison, but found the Camry LE superior in most respects--and even if the two had seemed equal, it's impossible to beat Mark Jacobson's lifetime warranty on the vehicle if it stays in the hands of the original owner (the only requirement is that you always service it according to Toyota's recommended schedule). That brings wonderful peace of mind! Having relied on my old Camry for so long, however, I am confident that major repairs will be rare. I love my new car and love the savings that are still in my bank account. More
AWESOME DEALERSHIP Leo Sullivan is an awesome sellsman! This is my second car that I have bought from him. He is great!! He is so great that I recommended him to my sist Leo Sullivan is an awesome sellsman! This is my second car that I have bought from him. He is great!! He is so great that I recommended him to my sister's and they both bought a car from him! Leo and sales manager Kim D. are awesome and willing to get the deal done!! I definitely recommend these two if you are in the market to buy a car!! I will definitely be back if I am ever in the market for another one!! More
Great experience!!!! Wael edyak was very prompt and made our experience very personal and smooth. He worked with our request and made sure we were comfortable until we lef Wael edyak was very prompt and made our experience very personal and smooth. He worked with our request and made sure we were comfortable until we left with our car! I definitely recommend this location and Wael for any future buyers who are nervous! It will be a smooth transition and you will be satisfied! More
A better deal than I could have expected...! I went to look at the Toyota RAV4 and to look into the Toyota trade-in program. I honestly didn't know if I'd be able to afford to trade in my 2013 C I went to look at the Toyota RAV4 and to look into the Toyota trade-in program. I honestly didn't know if I'd be able to afford to trade in my 2013 Camry for a new RAV4. But Leo Sullivan pulled out all the stops and kept working with me to make it happen. He didn't pressure, but listened to see what it was I really needed, then didn't give up until he got the deal I needed. I was already a loyal Mark Jacobson customer, and I really felt that they honored that in the deal that Leo and the management offered me. More
Awesome experience!!! Barbara is an awesome saleswoman! She made my purchase the smoothest no pressure car purchase i have ever experienced. She followed up to see if I was Barbara is an awesome saleswoman! She made my purchase the smoothest no pressure car purchase i have ever experienced. She followed up to see if I was still content with my car. Even when i had customer service issues in the service department, she was there to assist me. Barbara is a jewel and I can't wait to do business with her and Mark Jacobson Toyota again! More
Excellent service This is my second new car love the customer service is great they make you feel like your part of a family with Mark Jacob's Toyota.. Kim offered for This is my second new car love the customer service is great they make you feel like your part of a family with Mark Jacob's Toyota.. Kim offered for me to have the same person to assist me which he is awesome always ... Luis More
Good experience at Mark Jacobson Toyota Overall good experience at the dealership buying our new car. Jay, our salesperson, was friendly, knowledgeable, and had a low-pressure style. Negotia Overall good experience at the dealership buying our new car. Jay, our salesperson, was friendly, knowledgeable, and had a low-pressure style. Negotiating was smooth and not prolonged, and the Dhahran Satterwhite, the business manager, was straightforward in moving the sale forward. A wrinkle in our finance options was handled smoothly. When the sale was complete, Jay took the time to make sure we were completely comfortable with the workings of our new car. More
Wonderful Experience Ashleigh Donaldson was an AWESOME Sales Consultant. I felt at ease working with Ashleigh Donaldson. Mr Bob the Sales Manager gave me an awesome trade Ashleigh Donaldson was an AWESOME Sales Consultant. I felt at ease working with Ashleigh Donaldson. Mr Bob the Sales Manager gave me an awesome trade in and Dhahran Satterwhite the Finance Manager sealed the deal. Mark Jacobson will always have my business. More
Rav4 Purchase 2/21/17 Mark Jacobson is amazing! This is the third vehicle I have bought from this dealership. My salesman David Levithan is amazing, honest, helpful in many Mark Jacobson is amazing! This is the third vehicle I have bought from this dealership. My salesman David Levithan is amazing, honest, helpful in many ways and very informative. David went back and forth and stayed late to help me with my purchase. I will always request David if I'm back in the marker later on! The manager Kim is also very helpful and worked very hard for us and our purchase. I can't express enough the hard work from these guys. I love my new vehicle and I'm finally in the one I want!! I'll be back in 6 years to purchase another vehicle at Mark Jacobson Toyota of Durham! Until then, I am going to enjoy my brand new Rav4 and all its components. More