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Mark Jacobson Toyota

Durham, NC

4.8
2,474 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,474 reviews

December 30, 2016

Seat warmers broken 2 consecutive years It is winter and Mark Jacobsen Toyota in Durham NC cannot supply a switch to repair seat warmers. No ETA on delivery and no concern or effort. No cal More

by Customer
Recommend Dealer
No
Employees Worked With
Nate at Durham NC MJ Toyota
Jan 06, 2017 -

Mark Jacobson Toyota responded

Hi, I'm sorry to hear about this situation. Please reach out to our parts manager Jeff Pope to see what he can do to accommodate. Our dealership carries one of the largest parts inventories in all of the Southeast Toyota stores so I'm hopeful we can find a solution. His number is 919-281-1886

December 30, 2016

Painless and at a GREAT price The truck department had exactly what I wanted at a great price. Jeff Schiffman in the Truck Dept. was knowledgeable and quick to get me into a new Ta More

by Snipa93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schiffman
December 30, 2016

amazing/ knowledgeable The best experience I have ever had! Jason Schiffman really knows his stuff. I can't wait to pick up my new truck today. I am going to recommend him t More

by S.Craft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schiffman
December 30, 2016

Excellent experience I went with my sister to purchase her car she was very pleased.Barbara Decatur was a outstanding sell representive.Im a witness when others say no Mar More

by V Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
December 30, 2016

VIP service is excellent I wanted to purchase a new Toyota Prius V and was looking for the best price possible. I had been contacted by Mark Jacobson VIP service as we have a More

by Barbara D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tay Page, Leo Sullivan
December 30, 2016

This was a great and easy buy of a car.. Barbara Decatur was very helpful and friendly service.. I will come back to buy my next car here... or truck hint hint... food and hot coffee nic More

by Buddylove631
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
December 30, 2016

Best Experience EVER!! Having recent need for new transportation, my mother recommended I start with Mark Jacobson Toyota, BEST EXPERIENCE EVER! Frank Adams was great from s More

by 212868Jg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Adams, Shauntayia Page
December 30, 2016

A Friendly, no pressure atmosphere. We drove from louisburg nc to buy a car from mark jacobson toyota. This was our third car bought from Frank Adams. We will continue to buy our cars fr More

by Masonfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Adams
December 30, 2016

Awesowe service Wael Edyak and team from mark Jacobson has been of great support! Will surely recommend to my colleagues to consider visiting this dealer before fina More

by User-82742a4e6d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Pietri, Wael Edyak
December 30, 2016

Frank Adams is the best! My experience Thursday, December 29, 2016 was unbelievable! I really appreciate everything that Frank Adams did for me today. I'm a first time car buy More

by morgan.gregory08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Adams
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