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Mark Kia
Scottsdale, AZ
1,740 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible.
Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way.
Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,740 reviews
March 29, 2019
Traveled over 400 miles to buy a car We wanted to replace our 6 yr old Kia Soul with a new Soul, and since the 2020 was just out, the 2 Kia dealers did not have the model (EX) we wan We wanted to replace our 6 yr old Kia Soul with a new Soul, and since the 2020 was just out, the 2 Kia dealers did not have the model (EX) we wanted without special ordering it. I went online and contacted Mark Kia. The internet salesman (Jason) contacted me, we discussed a deal with our 2013 trade-in, sent pics of the 2013 to him, and he made an offer. Even though his offer for the trade-in was a little lower than a local dealer had made, he found the model and color we wanted in town, said he'd bring it in, and made us an offer. The local dealer's offer to order one was about $1000 higher than Mark Kia's offer. 2 days later, we drove to Scottsdale, signed the papers, and the next morning we drove our new Soul home. The price was as negotiated, and delivery of the vehicle was on time. More
by Happy Buyer
Employees Worked With
Jason Caldera
March 28, 2019
Probably the worst experience I've ever had-Reality Show Bad It's almost comical how incompetent and careless everyone who I interacted with at Mark Kia....and even though I bought a car from them 3 months ago, It's almost comical how incompetent and careless everyone who I interacted with at Mark Kia....and even though I bought a car from them 3 months ago, I'm still paying for it. Here's a accurate list of everything that happened: 1. When I purchased the car, they had the wrong name and address for the title. Luckily I caught it, but the finance guy brushed it off like no big deal. 2. I asked for my loan to go through TruWest, the finance guy did it through Vantage West. 3. I had a small maintenance issue on the car take 8 days. They said they were waiting on a part that can be purchased anywhere in the valley and could have been fixed in one day. 4. The finance team underpaid on my trade in, causing me to be sent to collections by Kia Finance. Been calling and leaving messages for 4 days and nobody at Kia has called back. I keep calling. They keep not responding. It's a clown show over there. More
by SB123
Employees Worked With
Other Employees :
Jacob Delaney, Johnny Bounds, Juan Rodriguez, Peter Meyerhoff, Blake Mahaffey, David Clark
March 27, 2019
Good peoople sales and finance. Test drive with Ryan is very good. He even gave you a lomg route to test out the vehicle. Price is acxurate on the website and they will honor it. Fin Test drive with Ryan is very good. He even gave you a lomg route to test out the vehicle. Price is acxurate on the website and they will honor it. Finance knows their job and.if they are not sure they will search it for you. Overall I had a very good deal for the truck. More
by marksas14
March 25, 2019
Another Great Experience! This was our 4th car purchase in 6 months. Kevin Veliz was so helpful and worked with us until we were completely satisfied. I would strongly recommen This was our 4th car purchase in 6 months. Kevin Veliz was so helpful and worked with us until we were completely satisfied. I would strongly recommend Mark Kia, and especially Kevin, to anyone purchasing a vehicle. More
by Ward/Erwin Family
March 23, 2019
Durrango purchase Rayan was great to work with and the finance departmet was on point ,overall a great car buying experience from the first e mail to the last handshake Rayan was great to work with and the finance departmet was on point ,overall a great car buying experience from the first e mail to the last handshake Thank you Mark Kia ! More
by Peb1
March 23, 2019
Just under five stars I work hard for every dollar i get. IF i wanna tip you TAKE IT THANKS.. AND EVEN THOUGH Y'ALL DID NOT WASH MY CAR AFTER MY OIL CHANGE I'M NOT TO I work hard for every dollar i get. IF i wanna tip you TAKE IT THANKS.. AND EVEN THOUGH Y'ALL DID NOT WASH MY CAR AFTER MY OIL CHANGE I'M NOT TO UPSET.. I WILL BET THAT DONT HAPPEN AGAIN THOUGH.. ITS CURTIOUS RESPECTABLE THINGS THAT BRING A THREE TOO A FIVE STAR RATING... More
by 2A'RoN
March 22, 2019
Great service! Everyone was super helpful and kind to me while I waited for my car to get service done. Comfortable seating in the waiting room and refreshments avai Everyone was super helpful and kind to me while I waited for my car to get service done. Comfortable seating in the waiting room and refreshments available. More
by Esspgeexo
Employees Worked With
March 17, 2019
Awesome Ryan provided top-notch customer service. He was very informed on the vehicle capabilities which helped me to selected the Jeep Grand Cherokee. Thanks Ryan provided top-notch customer service. He was very informed on the vehicle capabilities which helped me to selected the Jeep Grand Cherokee. Thanks Rayan.... More
by Bajanman76
March 16, 2019
5 star sales person Ryan was most patient and accommodating. it was a big challenge to wade thru the buying process. my misunderstanding. initially, about the price list Ryan was most patient and accommodating. it was a big challenge to wade thru the buying process. my misunderstanding. initially, about the price listed on line. combined with writing a personal check created stumbling blocks I was not prepared for. Ryan listened, was patient, and worked thru the hoops. his willingness to be creative in thought allowed me to complete the transaction. thank you Ryan for your professional service. More
by Hope1
Employees Worked With
Ryan McDade
March 15, 2019
Reliable Ryan Mcdade was awesome and extremely helpful. Unfortunately, I wasn’t able to buy a car here, but that was to no fault of Ryan or Mark Kia. Thank you Ryan Mcdade was awesome and extremely helpful. Unfortunately, I wasn’t able to buy a car here, but that was to no fault of Ryan or Mark Kia. Thank you for being so patient with me guys, I will be back. More
by Markoe1
Employees Worked With
Ryan McDade, Peter Meyerhoff
