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Mark Kia

Scottsdale, AZ

4.3
1,770 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,770 reviews

December 09, 2022

We had some issues with our initial quote, but when we went back to financing, it was resolved by our financing agent Juan Rodriguez, who made up for a sales associate mistake. Because of Juan and resolv More

by Dale Nodak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Dec 11, 2022 -

Mark Kia responded

Dale, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 11, 2022 -

Dale Nodak responded

We know the problem …and it was going to be handled…no worries.

December 07, 2022

DeMarko made this my easiest and smoothest car buying experience! No pressure, straight to the point, and respectful of my time. Would definitely recommend 🙂 More

by awilliams
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stonestreet
Dec 08, 2022 -

Mark Kia responded

Thanks for sharing your thoughts about your experience with Mark Kia. We appreciate your business and hope to see you again soon!

December 05, 2022

Great communication online and in person. Questions were answered, car test driven and I left in a new Kia! More

by mldmcdaniel
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jorman Gomez
Dec 06, 2022 -

Mark Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2022

My experience with Mark Kia team was very rewarding and welcoming. These guys professional and upscale, and let you know that they want and appreciate your business. My sales rep was Demarko, and he di More

by Lamontdv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stonestreet
Dec 01, 2022 -

Mark Kia responded

Congratulations on your new vehicle! We are so glad that DeMarko had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new Nissan Pathfinder SV 4WD, and we look forward to continuing to serve you in the future!

November 27, 2022

DeMarko was amazing! My fiancé and I came in as first time car buyers and DeMarko made our experience so much better! He helped us out and got us into the vehicle we came More

by bml41925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
Nov 28, 2022 -

Mark Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear DeMarko delivered such a great experience!

November 27, 2022

I had previously purchased a vehicle from Frank a couple years ago. He’s listed as one of the top salesman in their organization. I emailed him looking to purchase another vehicle. Come to find out, Frank h More

by Steve Clark
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales manager
Dec 01, 2022 -

Mark Kia responded

Thank you for this feedback, Steve. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 18, 2022

I'd stay as far away from here as you possibly can. .. my 7 month pregnant fiancé went in to purchase a 2023 Sportage. She put $20k down. They pressured and pushed her into a THIRTY THOUSAND DOLLAR MARK More

by gquintonglenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Gray, David Clark
Nov 23, 2022 -

Mark Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 30, 2022 -

gquintonglenn responded

Thanks for the reply. I have responded with the name in a private message. I would enjoy having someone from the dealership call me back. I have left countless voicemails at this point in addition to my visits.

November 18, 2022

DeMarko was so professional and personable at the same time!! He is by far the best salesman I have ever dealt with and appreciate all of his guidance and help with my purchase!!! More

by abilenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Mark Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 18, 2022

DeMarko was such a great help! DeMarko made us feel very comfortable and welcome for all concerns! More

by acbilenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lozano
Nov 18, 2022 -

Mark Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mark Kia.

November 09, 2022

I'm so glad to meet Demarko was very helpful answered my question. Words were good thanking him very much for the help. More

by Rubieulloa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarko Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Wilson, Juan Rodriguez
Nov 10, 2022 -

Mark Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mark Kia are glad to have you as a customer.

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