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Mark Kia - Service Center

Scottsdale, AZ

4.9
294 Reviews

294 Reviews of Mark Kia - Service Center

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May 21, 2025

Brian, our service rep has been helpful and friendly. Their service, repairs, and maintenance is very good. We have been happy working with Mark Kia Service. More

by ORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 21, 2025 -

Mark Kia responded

We're glad to hear you've enjoyed the service, repairs, and maintenance with our team. Your positive feedback means a lot to us at Mark Kia. Wishing you many smooth drives ahead.

May 20, 2025

Had a great experience at Mark Kia services today, brought it in because my engine light was on. They got me an uber home & back to the dealership while my car was being worked on & communicated great More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Schafer
May 20, 2025 -

Mark Kia responded

We're pleased to hear your positive experience with our service. It's great that you found the communication helpful during your engine light issue. Best wishes from the team at Mark Kia.

May 17, 2025

I love Mark Kia for the modern building with clean facilities, the complimentary popcorn is delicious, their large cooler always full of cold bottled water and every employee walking around have smile More

by nell_85281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
May 17, 2025 -

nell_85281 responded

I love Mark Kia for the modern building with clean facilities, the complimentary popcorn is delicious, their large cooler always full of cold bottled water and every employee walking around have smiles on their faces which lead one to believe they have great management. The salesman are very nice and always present, ready to help out customers and their communication is top notch with text alerts and lobby check-ins. My car always gets a complimentary wash and the service is done as quoted. I’m never pressured to purchase unnecessary services and I really feel they care for MY car the way they would for their own family members. It’s true, Mark Kia is a place where families come together! I would strongly recommend!

May 13, 2025

Great service, Josh is always on his A game delivering great knowledge, customer service, and very efficient. great communication as well More

by nicho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stonestreet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
May 09, 2025

Cody did a great job & did more than he had to. . Very knowledgeable & explained what Tempe Kia couldn’t. He’s my go to Advisor. Never lets me down! More

by Dwhitetree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 08, 2025

My experience with the body shop. It’s excellent . This is my 2nd time using the shop . The work is very good and the employees do not disappoint. An easy and satisfying experience. More

by wpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Garcia
May 04, 2025

The personnel in Mark Kia are very accomodating. Salute to them for their wonderful service More

by jhoanbustaleno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

One star regarding service department. Brakes were replaced. One week later, squeaking. I was told I have to buy more break and rotors which they failed to address the first time and now I More

by Buckwilliams717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Lemon III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto care Mechanics (brakes) whomever it applies
Apr 02, 2025 -

Buckwilliams717 responded

And also grease fingerprints left on the inside upper door. I sent the photos to Robert. He’s the only 5 star

Apr 07, 2025 -

Buckwilliams717 responded

On further inspection… I didn’t need new pads or breaks they failed to lube everything.

March 26, 2025

Very knowledgeable, courteous and helpful. Highly recommended. Will highly recommend to all my friends and family. I will trust all my maintenance to this shop, More

by sakrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Laura made the entire experience of getting my car serviced completely painless. They did exactly what I needed and they provided a Lyft for me to go get brunch in the meantime. More

by shyguycase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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