Mark Mazda

I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the general maintenance every 5,000 miles but I am always pleased with the treatment and personnel in service area. I would recommend this dealer. More

Everyone at this dealership is so knowledgeable and friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. More

Very good experience! Austin is easy to work with and got me through the process quickly! Austin is easy to work with and got me through the process quickly! More

Service on my cx5 was quick and easy. Great experience. Juan was great and the service video was an unexpected plus. Great experience. Juan was great and the service video was an unexpected plus. More

Very pleasant experience- all of the gentlemen I worked with at the dealership were professional and helpful throughout the buying process. No high pressure. with at the dealership were professional and helpful throughout the buying process. No high pressure. More

UPDATE: It has been weeks and I am still battling with Mark Mazda and filed a complaint with the BBB because there was no other way to get Mark Mazda to respond or take action. They finally sent a check - Mark Mazda and filed a complaint with the BBB because there was no other way to get Mark Mazda to respond or take action. They finally sent a check -- and it was for the wrong amount, with the wrong name, to the wrong address. The check was also backdated by over a week compared to the postmark and each of the cancellations was filed for a different date as well. They are clearly unwilling to do the right thing and have bad intentions when it comes to properly communicating or refunding coverages that they sell. Do not do business with them -- they are not doing business with good intentions. ----- I have been trying to get in touch with the finance department for 5 days with no luck. Nobody answers when I call and there's no way to leave a message. It took me multiple days to get my sales agent from 6 months ago to give me an email address for the finance department. I was given the email for the head of the finance department and I have emailed him 2x with no response. I also filled out the contact form on the website 2x and I filled out the form to request the cancellation of my gap and other insurance coverages. I sold my car and I am trying to initiate the refund of the amount I am due for the remaining coverages (this is a legal obligation on Mark Mazda's part). So far Mark Mazda has been impossible to communicate with on this matter so I have no choice but to escalate the issue to get my money back More

Isaac did an amazing job getting me into the right car for the right payment! I appreciate his help and hope to business with him in the future, thank you!! for the right payment! I appreciate his help and hope to business with him in the future, thank you!! More

Was a pleasure working with Daniel Osario on the purchase of my CX 50. We got through finanace in record time. Overall a great experience. of my CX 50. We got through finanace in record time. Overall a great experience. More

My experience with Mark Mazda was excellent! I found my car online, made an appointment and was in and out in under 2 hours. Alex and his entire team were fantastic to work with. I would highly I found my car online, made an appointment and was in and out in under 2 hours. Alex and his entire team were fantastic to work with. I would highly recommend Mark Mazda! More

No pressure and honest assistance. Took the time to allow me to decide on my own. Took the time to allow me to decide on my own. More