Mark McLarty Toyota

Above and Beyond The service representative went above and beyond his normal duties to make sure my needs were met. I will make sure I use Mark McLarty Toyota to servi The service representative went above and beyond his normal duties to make sure my needs were met. I will make sure I use Mark McLarty Toyota to service my vehicles and I will purchase my next Toyota from this dealership. More

Awesome car buying experience Hong She was very knowledgeable and gave detailed information about the vehicles he showed us. He listen to our concerns and interest and address th Hong She was very knowledgeable and gave detailed information about the vehicles he showed us. He listen to our concerns and interest and address them accordingly. He displayed a high level of professionalism and courtesy. He was very helpful. More

Excellent Service! Excellent service! Samuel Harrison & J. Courtney are professional, timely and personable. My auto was serviced timely and the service center thorough Excellent service! Samuel Harrison & J. Courtney are professional, timely and personable. My auto was serviced timely and the service center thoroughly explained recommendations. Excellent job...!! More

Too expensive You were $600 more expensive on your tires then the same tires at a different facility I would’ve loved to of been able to use you but in the end you’ You were $600 more expensive on your tires then the same tires at a different facility I would’ve loved to of been able to use you but in the end you’re just too expensive More

15,000 mile maintenance Great service department with knowledgeable service advisors. When I bought the vehicle. Zach Walker was great to work with. All in all a very good ex Great service department with knowledgeable service advisors. When I bought the vehicle. Zach Walker was great to work with. All in all a very good experience More

Service Always on point this service center does all over my vehicles I own 4 Toyota’s and when I decide to buy again Toyota for sure Always on point this service center does all over my vehicles I own 4 Toyota’s and when I decide to buy again Toyota for sure More

Customer Service was so so The work was completed in a timely manner, but I wasn't greeted when I arrived. I didn't know where to go or what to do. So I walked into a service of The work was completed in a timely manner, but I wasn't greeted when I arrived. I didn't know where to go or what to do. So I walked into a service office where I was treated as if I was interrupting. When I received the vehicle after service, the vehicle smelled as if it had been smoked in and three of the hubcaps were not properly affixed after tire rotation. When I pointed out the hubcaps by kicking the one into place the driver apologized, but didn't check the others which also needed adjustments. We also looked at a used vehicle during the visit. The salesman Bill was very helpful. More

Service Great service department. Will work with you, and honor military discount. Not too fun of the sales department! Anybody I feel can help you, but my fa Great service department. Will work with you, and honor military discount. Not too fun of the sales department! Anybody I feel can help you, but my favorite service guy was David. But he has transition into liaison between advisor & Mgmt More

My Experience I was pleased to be able to make an appointment the same day. I also had a nice experience with Wade. He was very polite and friendly. I was pleased to be able to make an appointment the same day. I also had a nice experience with Wade. He was very polite and friendly. More

Scheduled an oil change I arrived 30 minutes before my 2 Oclock appt. At 2:15 my name was called and I was informed it would be 3:45-4:00 before my car would be finished. Was I arrived 30 minutes before my 2 Oclock appt. At 2:15 my name was called and I was informed it would be 3:45-4:00 before my car would be finished. Was told they had over Scheduled and were short of help due to the holiday. I told them I could not wait that long as I had left my husband home alone and he is a stroke victim who can't stay alone for that length of time. Was told they could pull my car out of line of I couldn't wait. I had no choice but to leave and reschedule for the following week. When I bought my car it was North Point Toyota and I never had to schedule appt. To get service. Very disappointed to have to make another trip for a simple oil change. More