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Mark McLarty Toyota
North Little Rock, AR
1,142 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group.
We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
June 11, 2021
Very disappointed! I have been doing business with this dealership since for 20 years back when it was North Point Toyota. I have purchased 5 brand new vehicles from this dealership. It has definitely went dealership since for 20 years back when it was North Point Toyota. I have purchased 5 brand new vehicles from this dealership. It has definitely went downhill since it became McLarty Toyota. I will never purchase another vehicle from here. I will definitely take my business elsewhere. More
by luvinmomlife
Employees Worked With
May 04, 2021
Horrible customer service. Traded the vehicle I purchased and I m trying to cancel the extended warranty and Gap. No help from these people, I gave them the info needed to cancel but they are trying to delay and I m trying to cancel the extended warranty and Gap. No help from these people, I gave them the info needed to cancel but they are trying to delay as long as possible. More
by Looking for Customer service
Employees Worked With
Blake
March 09, 2021
Brought my Toyota Camry in on the 3rd of February due to an oil leak. Was told that it was leaking in 2 areas but they had the parts to fix it. After 8 hours my car was done and I was told no more leaks. T an oil leak. Was told that it was leaking in 2 areas but they had the parts to fix it. After 8 hours my car was done and I was told no more leaks. The next day there was oil on my garage floor. Since then 33 days have pass and I have added 7 quarts to my car. It cost me $498 plus dollars for nothing. More
by hueysheltonjr
Employees Worked With
Unknown Account Number 42147
August 09, 2020
Nighmare I had a horrible experience a few weeks go at Mark McLarty Toyota in NLR, AR. I was approved for a 2020 RAV4. After having the SUV for almost two week I had a horrible experience a few weeks go at Mark McLarty Toyota in NLR, AR. I was approved for a 2020 RAV4. After having the SUV for almost two weeks, I received a call from my sales person to come in and speak with a finance manager. No one from financing ever came out to spoke to me. My person brought we two sheets of paper to the lobby, told me that I had to put down $3,000 0r $5,000 to keep the SUV or give it back. I told him, that I would give the SUV back. He went to go find my trade in and it was already marked to be sold and listed on their website. I contact manage concerning the issue, from his careless tone and nonchalant response I knew nothing would come of my complaint and to till day I have not heard from anyone from the dealership. I have purchased many cars from different dealerships and have never been treated this poorly. More
by Kinatta
August 08, 2020
Andrew O'Connor did a wonderful job love the new car enjoyed everyone there they were a big help. We left very happy. Five stars enjoyed everyone there they were a big help. We left very happy. Five stars More
by Sunshine
Employees Worked With
Other Employees :
Finances did not get name or see a picture, Andrew O'Connor
June 07, 2020
New Today HighlanderThey did everything in their end to New Today Highlander They did everything in their end to make my buying experience confortable and better after having a very uncomfortable experie New Today Highlander They did everything in their end to make my buying experience confortable and better after having a very uncomfortable experience with one of their sales staff he is not on the list of people for this website and he doesn’t need to be anyway. I won’t mentioned his name unless he keeps trying to talk trash about me with our people that we know in common. That guy was so unprofessional that he is not worthy to talk about AT ALL. But Mr. Tom Lewis GM. Kami, Kentrell and B.James made the difference and they highly represented the Toyota brand. I won’t lie my experience was very uncomfortable but those guys at the end make it happen and I’m very happy with my Bday present. Love my vehicle and if I ever need to get a vehicle again for my family I will go with Kami as my sales guy and the management team. More
by Karolinam1
November 04, 2019
Good deal and quick turnaround I live 200 miles away but saw a car in their used inventory I was interested in. Was called immediately after inquiring about it by Marvin Love and w I live 200 miles away but saw a car in their used inventory I was interested in. Was called immediately after inquiring about it by Marvin Love and we worked out a deal quickly for me to drive out the next weekend. After driving the car for two weeks now, it's apparent that it's a solid car at a great price. Marvin Love is a man of his word and more. More
by John
Employees Worked With
September 05, 2019
Lack of Integrity from the top down We purchased a used vehicle in February. After much discussion with Philip Moore regarding an extended warranty, I added it to the package. Specifica We purchased a used vehicle in February. After much discussion with Philip Moore regarding an extended warranty, I added it to the package. Specifically we discussed coverage since the vehicle had a lift kit. He assured us that all OEM parts were covered. The day of purchase we encountered severe issues with the steering system. Long story short, and $2,500 dollars later it isn’t covered since we didn’t purchase optional coverage As with many reviews, they don’t return phone calls. I went to the dealership twice in person and even spoke to the general manager Tom Lewis who was insistent he returned phone calls. Three unreturned calls later, I’m still not made whole from their admitted error By far the worst dealership I’ve ever encountered in 30 years. Lack of honesty, integrity and even the least bit of professionalism. More
by Baine Wyrick
May 10, 2019
BJ is the BEST. I’ve had two purchase experiences with BJ in the last three years and both were great. Buying a car can be intimidating and anxiety-inducing but BJ ma I’ve had two purchase experiences with BJ in the last three years and both were great. Buying a car can be intimidating and anxiety-inducing but BJ makes it simple and easy! More
by SofieD
Employees Worked With
