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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

October 06, 2018

Best service to date! The Gentleman that took care of my car double checked everything before he let me drive away. The also gave me best car wash from a dealership and th More

by FOGGYBUSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names. Really?!
Oct 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a great service experience with our team! We appreciate you, come back and see us!

October 06, 2018

Pleased Customer It was a painless experience, unlike in the past. The first thing we did right was get pre-approved at our bank. I believe this saved a lot of tim More

by GORDON_KRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Oct 08, 2018 -

Mark McLarty Toyota responded

Gordon, we are very happy to know you had a great overall experience buying a car from Hong She! We do appreciate you and hope you enjoy your new vehicle! Thank you again for your business!

October 06, 2018

Dissatisfied with car buying experience The guy (Randall Robinson ) who sold my husband the vehicle didn’t stay on top of making sure we received our paperwork in a timely fashion . He seeme More

by RBOLDENII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randall Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Oct 06, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your car-buying experience. We do strive for quality customer service and appreciate your honest feedback. We are sending your review to our management team to investigate the situation further. If you would like to reach out to our General Sales Manager, Larry Park, his phone is 501-753-0400. Again, we are very sorry to hear you had a less than exceptional experience with us.

October 06, 2018

Randall Was Top Notch Randall worked with me to secure the car I needed for the price I needed. I appreciated his attention to my needs. Top Notch Service! More

by amgoodman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Neal
Oct 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We love to hear you had a great car-buying experience with Randall! We hope you enjoy your new vehicle! Thanks again!

October 05, 2018

Hong was great. Sales manager great. Finance manager was ok. Would like paper work a little faster. No one has contacted me about remote starter add on but might not be in yet! Great overall More

by srrwhiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hong, Kentrell Cannon
Oct 05, 2018 -

Mark McLarty Toyota responded

We are pleased to hear you had an overall great experience with our service! We do appreciate you and you sharing your positive feedback! Thanks again for your business, come back and see us!

October 05, 2018

Great Experience My husband and I had a great experience at McLarty Toyota. Great customer service! We will definitely be back for future purchases and recommend frien More

by hharper0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Davis
Oct 05, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We love to hear you and your husband had a great experience with our customer service during your visit! We do appreciate you! Thanks again for your business!

October 05, 2018

Service always exceeds expectations Truck was recently in for a recalled blower motor, and my experience always exceeds expectatione! Scott Krisell and his service department are always More

by KRDUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Krisell
Oct 05, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had another exceptional service experience with our team! We do appreciate you! Come back and see us!

October 05, 2018

Service Went in for routine 75,000 mile check. Service was completed quickly. Everyone was very friendly and courteous from the service personnel to the ladie More

by SusieJo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Oct 05, 2018 -

Mark McLarty Toyota responded

Susie, thank you for the positive feedback! We are very pleased to hear you had a great service experience with our team! We do appreciate you and your business! Come back and see us!

October 05, 2018

The experience was fine I had to wait in line for someone to come to my car to find out what I needed done longer than usual and that’s why four stars instead of five but aft More

by GAILHOMECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember but he was so nice
Oct 05, 2018 -

Mark McLarty Toyota responded

Gail, thank you for the positive feedback! We are glad to know you had an overall great service experience with our team! We do appreciate you! Thanks again for your business!

October 04, 2018

Extremely attentive and customer focused Bill was so helpful and spent all Saturday afternoon with me explaining everything thoroughly. Everyone I came in contact with was professional and he More

by AMBROSEMARILYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fortson
Oct 04, 2018 -

Mark McLarty Toyota responded

Marilyn, thank you for the positive feedback! We are happy to know you had a great car-buying experience with Bill and our tam! We do appreciate you and your business! Thanks again!

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