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Mark McLarty Toyota
North Little Rock, AR
1,142 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group.
We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,139 reviews
March 12, 2019
Can’t imagine buying a Toyota from anyone else. My wife and I recently purchased a Toyota Camry over the weekend. This is the third Camry we have purchased from this dealership and each time we hav My wife and I recently purchased a Toyota Camry over the weekend. This is the third Camry we have purchased from this dealership and each time we have worked with the same sales person, Hong She. Each time we decide its time to buy I look forward to seeing Hong and working with him. How many people can say that about a car salesman? Hong as well as the dealership have ALWAYS taken excellent care of us. They are knowledgeable and they don’t play stupid games. Each time we have gotten a fair price and they have bent over backwards to make sure they have taken care of us. If you’re planning on buying a Toyota Hong is the absolute best in the business. More
by Barrett103
Employees Worked With
March 06, 2019
Sales and Service In 2 & 1/2 years, I purchased 3 cars (1 new and 2 used) from Lex Woodard. His knowledge, expertise, friendliness and caring is why I go back. The se In 2 & 1/2 years, I purchased 3 cars (1 new and 2 used) from Lex Woodard. His knowledge, expertise, friendliness and caring is why I go back. The service team (Jennifer, Christopher and Laura) have gone above and beyond to make sure my needs were handled effectively and promptly. My experience at McLarty Toyota has exceeded all expectations More
by Denise
Employees Worked With
Jennifer Jarrett-Wylie, Christopher Oliver, Laura Lee Mattix, Lex Woodard
March 04, 2019
They will try. I tried to buy a used truck but I was too poor and did not have sufficient credit or down payment. They did all they could to help and get me a deal. I tried to buy a used truck but I was too poor and did not have sufficient credit or down payment. They did all they could to help and get me a deal. More
by jcshockwave94
Employees Worked With
Lex Woodard
March 03, 2019
No pressure purchase From the moment we met with Anthony Stokes until we drove our Dodge Caravan off the lot, it was a pleasant and pressureless experience. Everyone was f From the moment we met with Anthony Stokes until we drove our Dodge Caravan off the lot, it was a pleasant and pressureless experience. Everyone was friendly and helpful and we won't forget where to return once we need another vehicle. Thank you all for helping us. Carol and Johnny More
by Carol
Employees Worked With
February 03, 2019
McLarty Service Review Positives: Once your vehicle is there to be services the technicians are usually very quick and efficient. The service representative that takes your Positives: Once your vehicle is there to be services the technicians are usually very quick and efficient. The service representative that takes your vehicle is usually extremely committed to getting you what you need. I love the shuttle delivery people. They get me to my job and then back to pick my vehicle up. Negatives: Trying to set the Service appointment up or to call back to check on your vehicle. You only reach the front office. When I was transferred back to "Service" no one would answer. More
by Idrovefromconway
Verified CustomerEmployees Worked With
Shuttle driver, Cara Corder
January 24, 2019
great car buying experience! This is our second car to purchase from McLarty. Their salesman was courteous and knowledgeable and was willing to negotiate and explain what we were This is our second car to purchase from McLarty. Their salesman was courteous and knowledgeable and was willing to negotiate and explain what we were getting in the vehicle. The service staff were very engaging and helpful and made us really feel at home. More
by Thomas
Employees Worked With
Lex Woodard
January 24, 2019
Polite and attentive Service Tevin listened to my service needs. He found the necessary service agreement and followed through with making sure my vehicle was serviced properly. Tevin listened to my service needs. He found the necessary service agreement and followed through with making sure my vehicle was serviced properly. Also, he kept me informed along the way. I will request him again. More
by MSHAWLRAR
Employees Worked With
Tevin
January 23, 2019
wait for service Takes a long time for a service advisor to come out to find out why you are there. Children are not "cute" in TV commercials. Takes a long time for a service advisor to come out to find out why you are there. Children are not "cute" in TV commercials. More
by Claire
Employees Worked With
Cara Corder
January 22, 2019
Had problem with jerking I took my car in because it was jerking. They told me it was because of a recall and i need a tune up. They replace the recall. Two days later servic I took my car in because it was jerking. They told me it was because of a recall and i need a tune up. They replace the recall. Two days later service said it was fix. I went to pick up my car drove on freeway. Then i experienced the jerking again. Call then back told them it was doing the same thing and they told me to bring it back probably was a bad part. Took it back service said maybe we need to put it on a machine. Thirty minute later they said it was in transmission and that was on me. So i went to got my car took it to another dealership and trade it. I feel when they replace the part and told me it need a tune up they should have told me then instead of telling me it was fix. Waste money on tune up that i didn't need. More
by Hiltoncassandra1
Employees Worked With
David Swafford
January 22, 2019
Appointment did no good Had an 8:40 appointment to get oil changed, tires rotated and windshield wiper blades. I was told when I made the appointment to allow up to one hour. Had an 8:40 appointment to get oil changed, tires rotated and windshield wiper blades. I was told when I made the appointment to allow up to one hour. It took a little over two hours. I was told they overbooked the appointment times and 4 appointments were ahead of me. I missed an appointment because of this and shared my dissatisfaction with the customer service agent who gave me a card for a free oil change next time. Also, it took ten minutes for someone to come out to my car after driving parking in the service area bay. I finally just got out of the car and stood my it ..... More
by HappyCustomer
Employees Worked With
I believe his name was Tevin
