Mark McLarty Toyota

Friendly, helpful, patient! Kudos to Mark McLarty Toyota! We drove from Mississippi to buy a car we found online! Once we got there, I changed my mind😂 Hong was super patient, Kudos to Mark McLarty Toyota! We drove from Mississippi to buy a car we found online! Once we got there, I changed my mind😂 Hong was super patient, helpful, gave me time to process! Management & Financing team were great! They Really worked hard to help finalize the details, so I could get the car I wanted, and stay within our budget! Hong was very personable & patient! I would refer him to anyone with ?? ?? ?? ????! More

Just AWESOME Just an awesome visit once again thank you Andrew for selling me another car I do believe I’m on car 7 or 8 now with this dealership and it won’t chan Just an awesome visit once again thank you Andrew for selling me another car I do believe I’m on car 7 or 8 now with this dealership and it won’t change anytime soon thank you again to the whole Toyota team at Mark McLarty Toyota. Keep up the great work.. More

Car Repairs I had a very kind & friendly adviser helping me. He took a list of my concerns & assured me everything would be taken care of. I picked up my car th I had a very kind & friendly adviser helping me. He took a list of my concerns & assured me everything would be taken care of. I picked up my car the following week & all of my concerns had been fixed. The car is 18 yr old , a Toyota Avalon, with over 200,000 miles, so I was very please. More

Basic oil change and service. Timely service and clear communication. Charges were reasonable for a dealer oil change. I dropped it off and they called me wishing 10 minutes if the Timely service and clear communication. Charges were reasonable for a dealer oil change. I dropped it off and they called me wishing 10 minutes if the projected time to finish and they were faster than projected. Good experience. More

Service Went in for oil change and tire rotation. Broke my tire rim. Having to go back to get it replaced. Not happy about a waste of my time and hassle. Went in for oil change and tire rotation. Broke my tire rim. Having to go back to get it replaced. Not happy about a waste of my time and hassle. More

Sales Had to replace an Avalon. Transmission went out. Wife and daughter had to have the vehicle towed. They were coming back to Jonesboro. I came over nex Had to replace an Avalon. Transmission went out. Wife and daughter had to have the vehicle towed. They were coming back to Jonesboro. I came over next day. Randall and Marvin were awesome. I will definitely be back when I need a new vehicle. Also, will spread the experience I had with friends. Thanks again to Marvin and Randall. More

They are always awesome. From the time you drive in until you drive out, the staff is top notch. They know their product and when you tell them your need they exceed your expe From the time you drive in until you drive out, the staff is top notch. They know their product and when you tell them your need they exceed your expectations. I’ve been coming here for many years and will continue to do so. Outstanding Service!!! More

One slight issue I had my oil changed and tires rotated and cabin air filter replaced. Got home and found the cap to the cabin air filter in the floorboard. Service te I had my oil changed and tires rotated and cabin air filter replaced. Got home and found the cap to the cabin air filter in the floorboard. Service tech failed to complete the job all the way. More

Long day Went in for an oil change around 11:00 on a Saturday. Also needed my car looked at because of a problem with my car shaking and pulling to the right. Went in for an oil change around 11:00 on a Saturday. Also needed my car looked at because of a problem with my car shaking and pulling to the right. At 12, our service advisor told me he would have an answer for me at about 12:30 which would determine if we would stay and wait or come back. By 1:30 we still did not have an answer. In passing he told us he would check on my vehicle and then we were left waiting again. I finally got an answer around 3pm and of course the issue you were expecting is not the problem, it is something that is 10x more expensive to fix. He told my wires were showing on one of my tires and the problem needed to be resolved but suggested I come in almost a week later. Seems to me that driving on a tire with the wires already showing is a bad idea and his suggestion of waiting a week makes me question everything he said. We settled on bringing the car in on Tuesday morning. Then as a way of ensuring that I would actually come back to fix the problems with Toyota on Tuesday, the advisor tried to get me to put off paying for my oil change. That doesn’t seem to be a very good business practice since I’m not signing anything that guarantees my return. I won’t be returning by the way, I ended up buying a new vehicle from another dealership. I’ll sell my car to someone that wants to put more money into it. I will probably use the Service center again because you are the closest Toyota dealership but until your pricing can complete with other just as knowledgeable and qualified mechanics, ill just be in to get price quotes and to have my car checked for issues. More

Salesman was great and helpful The only thing was there was two nails in my tire and they did not clean it good at all.Everybody was very friendly and helpful The only thing was there was two nails in my tire and they did not clean it good at all.Everybody was very friendly and helpful More