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Mark McLarty Toyota

North Little Rock, AR

3.3
1,141 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,141 reviews

July 20, 2018

Great service David Ratcliff was person who worked with me. I appreciated his honesty and thoroughness. I was not pressured to do unnessecary things. Thanks, David More

by Argreyhounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jewell! Ratcliff, Miranda Black
Jul 20, 2018 -

Mark McLarty Toyota responded

Thank you so much for the great feedback! We love hearing you an overall excellent experience with David and the rest of our team at our dealership! We do appreciate you and your business!

July 20, 2018

Professional I had to make 3 visits and I believe they finally figured what was wrong. Everyone was helpful, Professional and made me feel I was important. More

by MARILYN.F.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon, Troy Riner, Miranda Black
Jul 20, 2018 -

Mark McLarty Toyota responded

Marilyn, thank you so much for the positive feedback! We are happy to have resolved the issue! We appreciate you and your business!

July 19, 2018

Excellent Service The service team worked efficiently and kept me updated on the status of my vehicle. I chose to remain at the dealership but was offered a ride multip More

by SHIIPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hutchins
Jul 20, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had an excellent service visit with us! We appreciate you! Thanks again for your business!

July 19, 2018

Excellent Service I’ve only been to Mark McLarty Toyota dealership located on Landers Rd in NLR, AR twice to get my car service. Each time I was impressed by the friend More

by MLBLACKMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Riner, Mandy Yates
Jul 19, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had another excellent service visit with our team! We do appreciate you and your business!

July 18, 2018

Review of putchase This was my 1st time visiting this dealership and everyone was very friendly and helpful. My salesperson was Anthony Stokes and he was very informativ More

by dateshia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony "Stokey" Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Jul 18, 2018 -

Mark McLarty Toyota responded

We happy to hear you had a great car-buying experience with Anthony and that he was able to answer all your questions! Thank you for sharing your positive feedback with us! We appreciate you and your business!

July 18, 2018

Repair of broken drivers seat for the second time. Great service. But, this is the 2nd time I’ve had to have my drivers seat repaired for the exact same issue. Not sure if it’s a design issue or just More

by BLKWEAVER0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 18, 2018 -

Mark McLarty Toyota responded

Thank you for sharing your positive feedback with us! We are happy to hear you had a good overall service visit with us! We appreciate you and your business!

July 18, 2018

Not pleased Recomended front end alignment. I have 2 toyotas now & have owned toyotas over 45 years. 1st time anyone has done this ever especially on a car with More

by ALJOHNSON471
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure who serviceman was
Jul 18, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience with us. We are alerting our management team of this situation and will investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry to hear you had a less than exceptional experience.

July 17, 2018

Great job Mary was great kept me informed and will be glad to see her next time. came by on Friday night about 6:30 and nobody could tell me about the warranty More

by JLYNCH9344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 17, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to hear Mary and our team were able to help and give you a great service experience! We appreciate you and your business!

July 17, 2018

Traded for a new car. I traded my 2016 Hylander for a 2018 Hylander Limited and was very satisfied with friendliness and professionalism of the employees. I would recommend More

by Cjfortenberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Maultsby
Jul 17, 2018 -

Mark McLarty Toyota responded

We are happy to know you had a great trade-in experience with our sales team! Thank you for sharing your positive feedback! We hope you enjoy your new Highlander! We do appreciate you and your business!

July 17, 2018

Great!!! The gentleman helping us was very professional. He was kind and considerate and explained things to us simply and in detail. Would recommend to anyone More

by WANDALMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Jul 17, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We love hearing you had a great service experience with our team! We do appreciate you and your business! Thanks again!

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