Mark McLarty Toyota

Quick & thorough testing for on-off problem Having problems with keyless entry. Wade worked me into the schedule. Car working perfectly on the day I brought it in. Despite thorough testing, u Having problems with keyless entry. Wade worked me into the schedule. Car working perfectly on the day I brought it in. Despite thorough testing, unable to pinpoint the problem. Asked to return when problems recur or keyless entry fails outright. More

Excellent & Professional service! The service was excellent and I appreciate how quickly my concerns were addressed and my service assistant was very professional and friendly and help The service was excellent and I appreciate how quickly my concerns were addressed and my service assistant was very professional and friendly and helpful and nice. More

Temporarily misplaced maintenance schedule booklet Service advisor, Ryan, had to make a trip home around 10ish. He had taken maintenance schedule booklet to complete & stamp entry for day's service. Service advisor, Ryan, had to make a trip home around 10ish. He had taken maintenance schedule booklet to complete & stamp entry for day's service. Apparently the oil change serviceman had removed it from clipboard & mislaid it...it couldn't be found by several employees when service was complete. We made a second trip to dealership to retrieve it, with multiple apologies, after it WAS found. More

Very accommodating and even gave us a ride to IHOP while we Very pleasant and even gave us a ride to eat breakfast while we waited. The driver was friendly and picked us up promptly when we were through eating. Very pleasant and even gave us a ride to eat breakfast while we waited. The driver was friendly and picked us up promptly when we were through eating. More

Best car buying experience ever Sales personal went above and beyond in helping me select my new car. No pressure, no hype, simply the best ever. I was made aware of options I didn' Sales personal went above and beyond in helping me select my new car. No pressure, no hype, simply the best ever. I was made aware of options I didn't realize existed and received good advice in matching my needs to a suitable vehicle. My financial preferences were addressed without hesitation. I have had bad experiences purchasing new cars in the past and wasn't looking forward to the process. Therefore, I was pleasantly surprised at the ease and stress free experience with the sales aproach at this particular dealership. Hongchuan She is a very capable and considerate sales consultant who, with the assistance of his supervisor Larry Parks, matched me to the car perfect for me. More

Great every time I've never had a bad experience. I high recommend you all the time. Look forward to my next service visit in a few months I've never had a bad experience. I high recommend you all the time. Look forward to my next service visit in a few months More

Leaking tire replaced - Great Customer Service Took the car in because of tire leakage warning. I had not made an appointment, but Nick saw me parked and came out to help me. When I explained, he s Took the car in because of tire leakage warning. I had not made an appointment, but Nick saw me parked and came out to help me. When I explained, he said he would have it checked out to protect against potential problems on the road. Discovered there was a nail in the side wall of the tire which meant it needed to be replaced due to risk of blow-out. I had not anticipated the expense of a new tire that day, but Nick's professionalism and sensitivity made it less painful to do what was necessary. He kept check and gave me updates throughout the process until my car was returned. All was done in a timely manner and with sensitivity to customer concerns. More

Great experience Andrew O’Conner was a great sales person. He wasn’t pushy, and was always courteous. He knew the Toyota Hylander well, and answered all my questions Andrew O’Conner was a great sales person. He wasn’t pushy, and was always courteous. He knew the Toyota Hylander well, and answered all my questions. I have already recommended him to my friend who is looking for a Toyota! Great guy - positive energy to the McClarty team! After the purchase, Andrew sat with me and took a lot of time going over the car with me. I felt like he gave me the best customer service experience I have ever had when buying a vehicle. More

Let’s talk I would like to chat with you about my experience. I’ve been coming to this toyota dealership for 18 years. I can chat on the phone or meet with you i I would like to chat with you about my experience. I’ve been coming to this toyota dealership for 18 years. I can chat on the phone or meet with you in person. I’m supposed to pick someone I worked with but he did not introduce himself so I have no idea - FYI More

Regular service/maintenance Mandy was my customer service agent- friendly, knowledgeable and helpful. The work is generally done in a timely manner. Everyone is friendly, lobby i Mandy was my customer service agent- friendly, knowledgeable and helpful. The work is generally done in a timely manner. Everyone is friendly, lobby is clean. More