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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

July 02, 2018

Was great Eddie explained everything that was done on my car and all that was checked. Was very helpful in finding coupons to save me money. Have always had my More

by JALLENPOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 02, 2018 -

Mark McLarty Toyota responded

Thank you for the great review! We are very happy to know you had an excellent service experience and Eddie was able to explain all your vehicle needs during your visit. We appreciate you and your business!

July 02, 2018

Quick and Painless It was time for the 5,000 miles or 6 month service on my Toyota C-HR. I made the appointment on line and arrived the next day. David walked out, took More

by KCHIDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Jul 03, 2018 -

Mark McLarty Toyota responded

Thank you so much for the great review! We love hearing you had an overall excellent experience with David and our team! We appreciate you and your business!

July 02, 2018

Ok service I left a message to schedule an appointment and no one returned my calls. I left a message for our service tech to contact me and he never returned m More

by TKPOPO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Neal
Jul 02, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for the inconvenience and service experience you had. We will alert your review to our management team and investigate the situation. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

July 02, 2018

Great!!!!!! The service was great. Mary Burlison was extremely friendly and informative. She informed me that I was entitled to some free services that I was unaw More

by Almontez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 02, 2018 -

Mark McLarty Toyota responded

We are happy to hear the service provided to you was great! Thank you for the positive feedback! We appreciate you and your business!

July 02, 2018

Service sucks This makes the fourth time I’ve put my car in the shop over the p0420 and the catalytic converter I shouldn’t have had my car in the shop for thi More

by VERNORC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott service manager
Jul 02, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience. We will alert our management team of this situation and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience this has caused.

July 02, 2018

The people make the difference Fast friendly staff made my visit enjoyable You could tell they care!! Everyone was so nice to us it just made our day Eddie was a true professiona More

by JGSTILL1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 03, 2018 -

Mark McLarty Toyota responded

We are very happy to hear you had a great service experience with our team! We appreciate the kind words and positive feedback! Thank you so much for your business!

July 01, 2018

Need someone to call Would like a manager to cAll but it’s hard to get anyone to respond it it takes them forever but I guess that’s the way it is after the purchase is co More

by johnnyalliston
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torry, Russell Comstock
Jul 01, 2018 -

Mark McLarty Toyota responded

We sincerely apologize to hear you had a less than exceptional experience. We will send your review to our management team and investigate the situation further. We do strive for quality customer and appreciate your honest feedback, as it helps us grow in the future.

June 30, 2018

great experience This is my fourth vehicle purchase from this dealership and everyone has been just excellent over the years. I was in and out with no nonsense and I r More

by Captain Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Jul 02, 2018 -

Mark McLarty Toyota responded

Steve, thank you so much for the great review! We are happy to hear you had a great experience with our team! We appreciate you and your business! Thanks again!

June 30, 2018

Purchase new car Hong is the best! He tries his very best to accomodate everything i asked for and very caring. I would definitely recomend Toyota Mclarty. However, on More

by mia.thuy.dang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hong She
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Comstock
Jul 02, 2018 -

Mark McLarty Toyota responded

Mia, thank you so much for the positive feedback! We are happy to know you had a great car-buying experience with us! We appreciate you and your business!

June 30, 2018

Absolutely amazing experience! Hands down I will never go to another dealer!!! Very warming and willing to help atmosphere. I was told by a coworker to go to McLarty Toyota & ask f More

by JarDasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are very happy to hear you had an amazing experience with our team! We appreciate you and your business!

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