Mark Miller Subaru South Towne - Service Center

Great sale and follow-up service, are combinations My initial sale person has been Mr. David Turcotte last two new car purchase form Mark Milller Subaru, South-Town. My next outback most likely, will b My initial sale person has been Mr. David Turcotte last two new car purchase form Mark Milller Subaru, South-Town. My next outback most likely, will be purchased from Dave as well. This was a 15600 miles free warranty service visit plus emission test, Roger R. on the phone was very helpful and he did warranty-history and pre-paid full coverage research. Kelton, was also great help in final report and explanations. Oh, I only had to pay for the state inspection, so you know why I am vexing eloquence this time, and hopefully for the future visits as well. Keep up the great work. More

Only place I'll take my Subaru Third time getting my Subaru serviced here awesome honest service! never dissatisfied or disappointed! I will only trust my Subaru here. Thank you so Third time getting my Subaru serviced here awesome honest service! never dissatisfied or disappointed! I will only trust my Subaru here. Thank you so much Robert! More

Change roof rack They are just awesome! Service center is always so friendly and they always know what I need for my car. I would highly recommend this dealership. They are just awesome! Service center is always so friendly and they always know what I need for my car. I would highly recommend this dealership. More

Difficult Airbag recall Subaru notified us of a recall on our 2007 Subaru Outback to replace the passenger side airbag. This was accomplished but a small crack developed as Subaru notified us of a recall on our 2007 Subaru Outback to replace the passenger side airbag. This was accomplished but a small crack developed as a result in the passenger side dash cover. Lance Stewart was quick to review the problem and arrange the necessary replacement. Friendly professional service was provide by all of the staff in the service department. Great job! More

Warning About Mark Miller Service Department I took my Subaru Forester, with mileage of 93,477 (relatively low for a well-maintained, single-owner Subaru) to Mark Miller at Southtowne Automall in I took my Subaru Forester, with mileage of 93,477 (relatively low for a well-maintained, single-owner Subaru) to Mark Miller at Southtowne Automall in Sandy because a little oil had dripped under my car. The cause was later confirmed to be a leaking oil filter. I was also concerned that my tires might need alignment because I had gone off a curb during the recent snow storm. My appointment was at 9:30 a.m. and it was almost 1 p.m. when a service person came to tell me that they had changed my oil and also to discuss the extensive repairs that they had supposedly diagnosed. The total for their estimated repairs was $4,432.53 (replace brake shoes and drums, align 4 wheels, replace front sway bark links and bushings, leaking head gaskets, leaking rack and pinion). I had gone to the dealership alone because my husband was out of town, but when I called him, he said to hold off on those repairs until he got home. After everything that the Mark Miller Service Department had diagnosed as a problem with my car, I was afraid to drive it so I left it there until my husband returned from his business trip. We picked up my car on Friday and took it to Big O on Fort Union Blvd. in Cottonwood Heights where my husband has his company truck and other vehicles serviced. Big O did a thorough check and concluded that NONE of the repairs listed on Mark Miller's "Repair Estimate" were needed. Brakes are fine, sway bar fine, rack and pinion not leaking, tire alignment not needed. The oil filter, which was replaced when Mark Miller changed the oil, was the only source of the oil leak. And, as you can see from the Repair Estimate, I was double charged for the oil change and replacement of the leaky oil filter, which is always included in an oil change! I consider this Repair Estimate to be fraud and will seek to inform other Subaru owners to avoid taking their cars to Mark Miller for service. More

Safe and Reliable I recently purchased a 2005 Outback XT Ltd that needed some attention to some suspension issues. I decided after pricing numerous shops around town i I recently purchased a 2005 Outback XT Ltd that needed some attention to some suspension issues. I decided after pricing numerous shops around town it to have the Subaru experts do the repairs. Even though the cost was a little more to have the service done at Mark Miller, I sure am glad I did! The purpose of the visit was to bring the car up to speed on all maintenance required to make it a safe and reliable car for my wife. I dealt with a Service Advisor named Kevin Christensen and a Service Tech named Braden Meyers. My experience couldn't have been better. Kevin listened to all of my concerns and addressed each of them professionally. I had all four struts replaced, an alignment done and IM / Inspection. While inspecting the vehicle the Service Tech Braden Meyers identified that the lwr control arm bushings needed to be replaced. When I picked up the car I scheduled that service. I was advised that the car would need alignment after the service and that it would be done free of charge. When Kevin was unable to answer a question he reached out to Geoff Chadwick. Geoff stepped away from what he was doing to walk us out to the shop, underneath a car, and explain the issue and why the service was required. During service of the bushings Braden did an inspection of the rest of the suspension components and advised time frames for needed maintenance on each of them. He performed the alignment and took the time to make it perfect! The car now drives and handles incredibly!!!! Thank you guys for taking the time to make it right!!! No need for me to shop around for service anymore. After this experience you've earned by business for life! More

professional, courteous, thorough I was a visitor to area...needed service...treated me as though I was a long time customer thanks for such a level of service I was a visitor to area...needed service...treated me as though I was a long time customer thanks for such a level of service More

6 month checkup of new Subaru Impreza In and out in 1 hour for 6 months checkup. Unable to finish reading a long magazine article in the time it took them to examine my car. No problems. In and out in 1 hour for 6 months checkup. Unable to finish reading a long magazine article in the time it took them to examine my car. No problems. More