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Marlow Ford

Luray, VA

Overview
Employees
Reviews
Vehicles
4.8
112 Reviews
Welcome to Marlow Ford, your preferred Ford dealership in Luray. Our team is committed to helping you find and maintain your next vehicle and offer you premium customer service. Our Ford dealer in Luray is fully stocked with the latest SUVs, pickup trucks and sedans that feature intuitive technology, high-performing engines and enhanced safety features. Discover the bold style of each one of our new, used and certified pre-owned vehicles when visiting Marlow Ford. The team at our Ford dealership in Luray is fully committed to serving all of your automotive needs. We host a state-of-the-art service center and a parts department with genuine OEM parts. Find savings when meeting with our expert finance team, too, to help you save more at signing. When it comes to finding the perfect vehicle and maximizing its performance long-term, count on the team at Marlow Ford to be there with you on the journey.
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1021 US-211 West

Luray, VA

22835

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Showing 112 reviews

February 12, 2024

They were able to get me in on a Saturday when I was really in a bind. More

by MikeWetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Marlow Ford responded

We are glad to have gotten you out of your troubles on Saturday! Thank you so much for your amazing review Mike, please let us know if there was something we could've done better!

Helpful
February 09, 2024

Darrell was great with communication and very helpful! He made sure my car was taken care off and I was able to drive it safely! More

by Prettyonyall
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Feb 14, 2024 -

Marlow Ford responded

We are so glad you enjoyed your experience with us here are Marlow Ford! Darrell is one of our best and we greatly appreciate him!

Helpful
January 27, 2024

Great salesman and dealer, very smooth transaction. Would definitely recommend this company for your next Ford. More

by kkmath3881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lineweaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
JW Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Marlow Ford responded

We are so ecstatic to hear about your amazing time here at Marlow Ford! We are glad everything went smoothly and can't wait to see you when you are in need of anything!

Helpful
January 27, 2024

I had an excellent experience with the service department. Mr. Greer and his colleagues did a great job. The work was accomplished in a thorough and professional manner. More

by Bulldoghouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Marlow Ford responded

We are so glad to hear about your excellent experience here at Marlow Ford! Mr. Greer is awesome and one of a kind, we love him and are glad you do too! Can't wait to see you back any time you need.

Helpful
January 24, 2024

I have been very satisfied taking my vehicle to them for service. Very pleasant to deal with and I’m confident that the services are performed correctly. More

by mmellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
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Jan 25, 2024 -

Marlow Ford responded

We are so glad to hear about your satisfaction! Glad to be your go-to automotive store, we will make sure to keep up the great work.

Helpful
January 13, 2024

Called set up a appointment got me right in and done great job cleaning my f250 and getting oil change done in timely manner More

by ncwcrc
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Jan 15, 2024 -

Marlow Ford responded

Here are Marlow Ford we aim to have our customers leaving our dealership with a smile! We are glad to have gotten you in and out quickly! Hope to serve you again soon!

Helpful
January 13, 2024

Got the work done quickly, annual inspection, and reprogramming per recall notice. Excellent service. We'll be bringing our Fords back when they need service More

by JEM
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
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Jan 15, 2024 -

Marlow Ford responded

We are so glad to hear your amazing 5-star review Jem! Here are Marlow Ford we take pride in our excellent service and are glad to hear glowing reviews like yours! Hope to serve you again soon!

Helpful
January 11, 2024

Knowledgable staff and pleasant to deal with. Nice clean dealership to bring your vehicle into for service. Do excellent work on your vehicle in a timely manner. More

by bnichols4
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
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Jan 15, 2024 -

Marlow Ford responded

Here at Marlow Ford we aim to please our customers to the best of our ability! We are glad you and your car left here happy! We can't wait to serve you again soon.

Helpful
January 06, 2024

Marlow Ford is a good dealership to do business with. They have knowledgeable people that take care of their customers. More

by Fravel’s
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Jan 10, 2024 -

Marlow Ford responded

We are glad to hear your 5-star review! Glad that we could have taken care of you and provided you with such a great experience!

Helpful
January 06, 2024

Good service and convenient. Had to rent a car again while my truck was in. Renting cars from you is frustrating and expensive, a discount rate should apply if I'm spending $1000 More

by Christopherjenkinsguitar
Recommend Dealer
Yes
Employees Worked With
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Ridgeway
Report | Print
Jan 10, 2024 -

Marlow Ford responded

Thank you for choosing Marlow Ford for your service needs! We appreciate your feedback and understand the frustration with rental costs. We'll certainly review our policies to enhance the overall experience. Your support means the world, and we're committed to continuously improving your service journey with us!

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