Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Ralph was very friendly and super accommodating/ helpful with finding the parts needed my two cars needed. with finding the parts needed my two cars needed. More
Ralph was very friendly and super accommodating/ helpful with finding the parts needed my two cars needed. with finding the parts needed my two cars needed. More
Outstanding service in all aspects. Very easy to schedule. Service advisor was super helpful. The work performed was perfect. Very easy to schedule. Service advisor was super helpful. The work performed was perfect. More
He worked with me to get the proper work done at a fair price. Courteous, knowledgeable, and always professional. He is a true asset to your services team. price. Courteous, knowledgeable, and always professional. He is a true asset to your services team. More
so, it took a while but i knew it would. Car would not hook up to my phone which my phone was in the system sometimes it would connect and then i stop get out to go in some where then when i Car would not hook up to my phone which my phone was in the system sometimes it would connect and then i stop get out to go in some where then when i was leaving again it would not connect. It worked for a little bit after they did the thing they did for it but now it is doing it again More
The staff are good at communicating, and the timing and costs seem fair on repairs and services costs seem fair on repairs and services More
A 2 hour oil change and tire rotation is a little long . Got double charged for tire rotation . Caught the charge after paid . They took care of it . Got double charged for tire rotation . Caught the charge after paid . They took care of it . More
Good service accommodate my change of schedules and various other problems I had to get recall done various other problems I had to get recall done More
After dropping off vehicle (Friday) 2 days went by without any information. Received a loaner to avoid missing work and child pickup and drop off with my son. 4 days in total without any information o without any information. Received a loaner to avoid missing work and child pickup and drop off with my son. 4 days in total without any information on my vehicle. Called on Tuesday to get any information and was put on hold for more than an hour until my spouse called and got through immediately. Information given about vehicle was 'it's still taken apart' with no other information on estimated time of repair. Without any calls throughout the interaction from Martin Chevrolet, I called for information on Wednesday and they said my car was ready. Very very terrible experience. More







