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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,032 Reviews

1,032 Reviews of Martin Chevrolet - Service Center

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June 30, 2017

Windshield wiper It was raining, I'm on Hwy. 31 with two kids and my wiper stops. I have to pull over until the rain eases . I drive to Martin Chevy and pull in . He k More

by Debby L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 12, 2017 -

Martin Chevrolet responded

Debby, Thank you for the opportunity to help you out with your wiper issue. We really try our best to make every experience an easy and stress-free experience for each customer and are so glad that it worked out. We hope to see you in our service department again (hopefully just an oil change next time) and thank you for posting a great review for our service department. - Martin Chevrolet

June 20, 2017

Corvette owners friend I purchased my 2001 Vette from Martin 3 years ago with 17K miles on it. I have added 12K and the Corvette tech has help me maintain it to its highest More

by Scotts01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bailey
Jun 23, 2017 -

Martin Chevrolet responded

We try our best to give each and every customer the best service at the most competitive pricing possible and we appreciate you giving us the chance to earn your business 3 years ago. Thank you so much for continuing to service your Corvette with us here, we look forward to seeing you next time. Thanks again! - Martin Chevrolet

June 16, 2017

Headlight door motor replace on C-5 Corvette Came in for a headlight problem, not going up C-5 Vette, and not only was it replaced, it was warrented. Paul the Vette Tech, is maticlous More

by Marz295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul ,the Vette Tech
Jun 19, 2017 -

Martin Chevrolet responded

Thank you for the excellent review. We really appreciate you bringing your Corvette in for Paul to look at it and are happy to help with anything else you might need. Happy Driving! - Martin Chevrolet

June 09, 2017

They treat you like family8 I like how people at the dealership treat you like family. . Check in was fast and they showed me the waiting room , they offer you coffee or bottle More

by Kevin's truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bailey
Jun 16, 2017 -

Martin Chevrolet responded

We are so glad you enjoyed our comfy new waiting area and complimentary beverages! Thanks so much for taking the time to write us a review. - Martin Chevrolet

June 09, 2017

Unbelievable The service was great and the staff is great. I had a great experience. Mike Bailey was great and was honest with what my vehicle needed. More

by JZig331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bailey
Jun 16, 2017 -

Martin Chevrolet responded

Thank you so much for the positive review. Drive safe and we will see you next time! - Martin Chevrolet

June 07, 2017

Always professional and quick Service is very friendly, helpful, and courteous. They go above and beyond to keep customers up to date and informed. Prices are reasonable. Car is wa More

by Repta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 08, 2017 -

Martin Chevrolet responded

Repta - Thanks for taking time to write us this great review! We really appreciate it. We look forward to seeing you next time! - Martin Chevrolet

June 05, 2017

Friendly, Fast and Efficient! I work for a pet sitting company and time management means everything. I love going to Martin Chevrolet because they are extremely efficient and alway More

by Mia422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

We really appreciate you taking the time to write us a review! We are so pleased that we are able to help you and look forward to seeing you in for future services! - Martin Chevrolet

June 02, 2017

Fantastic I want to thank Aaron in the service department for being extremely helpful, understanding, and dependable. I'm very happy with how Martin Chevrolet t More

by Tony210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

Thank you so much for the 5 stars! We appreciate you bringing in your truck so we could help you out. Drive safe and thanks again! - Martin Chevrolet

June 02, 2017

Happy with the outcome I have been in a couple times in the past few months for service and both times I've had to leave my car for longer than a day and I don't have the op More

by Love2bowl
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

We really appreciate the opportunity to help you with your repairs and are so glad you chose us! Thanks for the great review and all of the kind words. - Martin Chevrolet

May 28, 2017

Great Service and Dealership End result is everything is taken care of. One of the issues I brought my vehicle in for took some time to diagnose and finally repair. There was al More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 06, 2017 -

Martin Chevrolet responded

Thank you so much for the great review. We really appreciate the feedback as well so we can make sure the confusion is kept to a minimum next time! We look forward to doing business with you again in the future. - Martin Chevrolet

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