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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
793 Reviews

793 Reviews of Martin Chevrolet - Service Center

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April 05, 2024

I'm so pleasantly surprised by the service we receive here. They even laughed at my jokes. More

by jg.thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you and your jokes again next time! -Martin Chevrolet

April 04, 2024

Awesome dealership. I am a repeat customer. Everyone - sales/service/support- is awesome! I recommend Martin Chevy to everyone I know 😀 More

by Bobbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner. Ed Mouton
Apr 22, 2024 -

Martin Chevrolet responded

Bob, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

April 04, 2024

I've had great experiences with Martin Chevy, bought 2 trucks there. Great service department. Ralph in service has always been good to me a pleasure to deal with. More

by KOLZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

April 04, 2024

My husband went. But he said they showed him the damage rodents had done to the engine compartment instead of just telling him there was damage More

by Susanl
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
May 02, 2024 -

Martin Chevrolet responded

Susan, Thanks a ton for the awesome feedback about Martin Chevrolet! We're glad your husband had a great experience with us. If there is anything further we can help with, give us a call or stop by! - Martin Chevrolet

March 27, 2024

Very professional & accommodating to me as a customer. Always very helpful dropped me off at car rental place which was very helpful More

by Maryv
Recommend Dealer
Yes
Employees Worked With
OC
Apr 08, 2024 -

Martin Chevrolet responded

Thank you for the great review. We are glad we could help! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

March 26, 2024

Your dealership is 100% customer focused. Your service bay is immaculate. I am always satisfied with my Equinox service. Ralph Stalesky is your top 'go to' person. Ralph is always at the top More

by JLF and WKM
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Apr 08, 2024 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

March 23, 2024

Taken with care in a quick time The car was handled with care, i was offered the free car wash which i didn't know of. Done in a quickly and honest manner. More

by savannahjennings33
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 25, 2024 -

Martin Chevrolet responded

Savannah, Thank you for sharing your positive experience! Take care and drive safe! - Martin Chevrolet

March 09, 2024

They are great. They listen, make suggestion and answered all my questions. They were able to get my car in on time and done quickly. Highly recommend Martin Chevrol More

by H-DIO
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 25, 2024 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

March 08, 2024

When van was diagnosed I had 3 persons in front of me letting me know of how important it was to correct the trouble plus how much it would cost. Left the van Tuesday 1pm picked up the van Thursday aroun More

by mkladycleo1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Blake Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Mar 25, 2024 -

Martin Chevrolet responded

Thank you so much for sharing your honest feedback with us. We truly appreciate it, as it helps us improve our services to you and all our valued customers. We'd be more than happy to have a friendly chat with you to discuss the details of your service visit! Just give us a call at your convenience, and we'll make sure you have a complete understanding of the repairs made to your vehicle. After all, your comfort and confidence in driving your vehicle are our top priorities, and we want to ensure that your experience with us is nothing short of exceptional. - Martin Chevrolet

March 05, 2024

Great sales person Wish they could fix my problems with the truck. I realize it is intermittent. More

by Cyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024 -

Martin Chevrolet responded

Cyan, Thank you so much for your valuable feedback. We're really sorry to hear about the issue you're facing, and we'd love to help you out. If the problem persists, please don't hesitate to reach out to us. We'll do our best to understand the issue better and provide a solution that works for you. - Martin Chevrolet

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