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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,040 Reviews

1,040 Reviews of Martin Chevrolet - Service Center

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January 17, 2024

Very courteous and friendly. Service was completed sooner than the time quoted. Very pleased overall. More

by Pete Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 18, 2024 -

Martin Chevrolet responded

Pete, It's fantastic to hear you had a wonderful experience at Martin Chevrolet! We’re thrilled by your kind words. If there’s anything else we can assist you with, please feel free to get in touch. We’re here for you! - Martin Chevrolet

January 17, 2024

Very pleased the way everyone there helps with everything. The people I’m talking about Matt our salesman, David in finance, and Ralph in service. More

by Meven7478
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in finance.
Jan 18, 2024 -

Martin Chevrolet responded

We're all about making your experience with us as enjoyable and stress-free as possible. Our friendly team can't wait to give you top-notch service with a smile. We're genuinely grateful for your support and are already looking forward to seeing you again. Don't hesitate to drop by when you need us – we'll be here ready to welcome you back! - Martin Chevrolet

January 17, 2024

Service is prompt and on schedule. Check in simple. Staff is friendly and is courteous. More

by vic2929sev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for your kind words and 5 star rating. We appreciate your business and hope to see you again soon. Take care! - Martin Chevrolet

January 17, 2024

Colin was very professional and kept in contact when parts delayed . I would make sure he doesn’t get away from your dealership. He made my experience so good this my second service visit this year More

by Molson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

January 17, 2024

Everything is good, i like them. I am very happy with my tahoe and they are very helpful. My favorite contact is Kose is because he is knowledgeable and personable More

by K_y_landscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 18, 2024 -

Martin Chevrolet responded

Your kind words have brightened our day, and we're so grateful for your fabulous feedback. Can't wait to have you back for more great experiences! Thanks a ton! - Martin Chevrolet

January 17, 2024

Excellent service & staff- would highly recommend . Convenient location & had coupon . Finished the job quicker the. I expected More

by reynols24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jan 18, 2024 -

Martin Chevrolet responded

We are so glad to hear that everything was taken care of swiftly and that you’re pleased with the results! If you have any more questions or need assistance with anything else, don't hesitate to get in touch. We're here for you and always eager to lend a hand! - Martin Chevrolet

January 09, 2024

Aaron was very professional & courteous to me. Good communication and customer service skills - very professional More

by kimsterchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Jan 18, 2024 -

Martin Chevrolet responded

We're absolutely thrilled to hear you had a great experience with us! Your kind words have totally made our day. A huge thank you for sharing your thoughts and for being such an awesome part of our community! - Martin Chevrolet

December 18, 2023

Martin Chevy is by far the best dealership i have ever purchased a vehicle from. Their service, sales and finance departments all get a five star rating. More

by pete40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Dec 22, 2023 -

Martin Chevrolet responded

We're absolutely thrilled that you've chosen a shiny new car from Martin Chevrolet! We just wanted to reach out and express our heartfelt thanks. We truly hope you're loving every second behind the wheel and that your new ride brings you endless joy on the road. Here's to countless happy adventures in your awesome new vehicle! - Martin Chevrolet

December 17, 2023

I have always had positive experiences at Martin Chevrolet. Blake Hill is friendly, kind and honest, always very helpful and thorough. He knows his job and provides great customer service! More

by Timesalot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Martin Chevrolet responded

Wow, your lovely words about Blake have truly brightened our day over here! He's an amazing member of our team whose dedication to stellar service really stands out. Rest assured, we'll be sharing your compliments with him—it'll definitely make his day, just as it did ours. We're already excited for your next visit and can't wait to welcome you back. - Martin Chevrolet

December 05, 2023

The check-in process was simple & fast. The wait wasn't too bad. In the end, the service advisor didn't have the 120-point inspection sheet with my paperwork, I wasn't provided a quote for More

by Scantley
Recommend Dealer
Yes
Dec 22, 2023 -

Martin Chevrolet responded

First and foremost, thank you for sharing your feedback with us and for your patience and understanding during your recent experience at Martin Chevrolet. We truly value your graciousness as we strive to improve our service. We are wholeheartedly committed to ensuring your next visit is an exceptional one, filled with the top-notch service you deserve. We can't wait to welcome you back and show you just how much we've taken your constructive comments to heart. - Martin Chevrolet

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