Back

Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,039 Reviews

1,039 Reviews of Martin Chevrolet - Service Center

Sort by
January 17, 2023

The dealership took care of the issues I had with my car. Good facility and good quality work. More

by huckmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet for your service needs and thank you for letting us know how our service team met your expectations. We look forward to seeing you again soon. - Martin Chevrolet

January 17, 2023

Service writer and service tech put in extra time with me to find what was leaking on my vehicle. They were able to order parts and get me in as soon as parts arrived for the completion of the job. More

by huckmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 06, 2023 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

January 15, 2023

They’re really friendly and do a great job. I like working with them. Thanks. More

by jbereolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

Thank you so much for the kind words and for choosing Martin Chevrolet. We really appreciate your business and we hope that you have a great day! - Martin Chevrolet

January 15, 2023

Certainly can't complain, they didn't charge me for checking out a car I was going to buy for my uncle, that was very kind to them and I'm very appreciative of their willingness to do that More

by worldone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

Thanks for the 5 star rating and for allowing us the opportunity to really help you out. We hope to have the pleasure of assisting you again should you require our services in the future. - Martin Chevrolet

January 14, 2023

Ralph is the greatest service writer I have met on all my years at dealerships!!!!!!!!! More

by kmpmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 02, 2023 -

Martin Chevrolet responded

Thank you for the great review and for letting us know you had such a positive experience with Ralph at Martin Chevrolet. We value your patronage and look forward to serving you again soon. - Martin Chevrolet

January 10, 2023

Blake Service manager and Paul the mechanic are great guys and do a great job even though they are an hour away from where I live I will always take my Camaro ZL1 there! More

by Gerryrcote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Feb 02, 2023 -

Martin Chevrolet responded

Gerry, We appreciate that you chose to visit us to service your Camaro ZL1! Paul and Blake will be here for you the next time you need maintenance, so please come back and see us. We are so thankful for your business and we look forward to seeing you soon! - Martin Chevrolet

January 10, 2023

The service manager Blake hill was excellent they gave me the service I needed especially being disabled I am grateful and would recommend Martin Chevrolet to anyone that would like their automobile fixed. More

by rael.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Martin Chevrolet responded

We are absolutely delighted to hear that Blake was able to exceed your expectations during your project. His commitment to client satisfaction is what makes him an invaluable asset to our team - we could not be prouder of the work he does! Thank you for your kind words. - Martin Chevrolet

January 08, 2023

Service Rep, OC, is awesome. He really seems to go the extra mile with me as a customer. Work , generally, seems to be good, no one tries to upsell or recommend stuff when it More

by ga.schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jan 10, 2023 -

Martin Chevrolet responded

We couldn’t be happier that OC provided you with a great service experience. He is a real asset, and we are lucky to have him on the Martin Chevy team. Next time you are driving past, please stop in so we can wash and dry your vehicle again for you. We want you to be pleased with your entire experience, every time. We look forward to seeing you again soon! - Martin Chevrolet

January 06, 2023

Great job but it took longer than expected. Almost 2 hours for an oil change. More

by vcald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Martin Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We appreciate your 5 star rating and your patience with us while we completed your service. Take care and drive safe! - Martin Chevrolet

January 05, 2023

Ralph, in the service department has always been very helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure worki More

by AGEPPERTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jan 10, 2023 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

...
55
...