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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,034 Reviews

1,034 Reviews of Martin Chevrolet - Service Center

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February 21, 2025

Service department is professional and helpful, and they get it done without the up sale. Thanks guys!!! More

by hough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Thank you for the wonderful review! If anything else comes up, give us a call! We are always happy to help! - Martin Chevrolet

February 19, 2025

Excellent service and staff. Beautiful facility. I’ve bought m my last 3 cars at Martin. Couldn’t be happier! More

by LAWCRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

We’re so thrilled to have you back! It means the world to us that you chose us again. Thank you for your wonderful review—can’t wait to see you next time! - Martin Chevrolet

February 16, 2025

Always been treated great, kept informed and highly satisfied with the service. Been a customer for over 20 years. More

by englishfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet and hope you enjoy many miles in your new vehicle. Come see us again! - Martin Chevrolet

February 16, 2025

Service is always great and everyone there is very pleasant along with helpful and attentive. More

by mikeb157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Mike B, We're glad to hear that our team was helpful and attentive! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet. Thanks again! - Martin Chevrolet

February 06, 2025

Wow absolutely the best Chevy dealership I have been to in Northern Illinois! Blake was awesome for helping me out, I called the wrong dealership for an oil change and received the wrong information but B More

by williamwittkamp1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Martin Chevrolet responded

William, We're thrilled to read your fantastic review! Blake truly shines at going above and beyond, and we're so happy you noticed his hard work. If you ever need more help or anything else, just give us a call! - Martin Chevrolet

February 05, 2025

Service always great informative Ralph always helpful and lets u know what's going on More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Martin Chevrolet responded

Jeff, Thank you so much for taking the time to post this great review on DealerRater. We really appreciate it and strive to do our best for all of our customers. I'm sure Ralph will be glad to hear he was helpful and you appreciated that. We look forward to seeing you again next time! - Martin Chevrolet

February 05, 2025

Very satisfied, customer seemed to matter so most likely I’ll be back -I don’t give 5s More

by Dopkemd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Martin Chevrolet responded

Thank you for the 4-stars! We really appreciate you taking the time to let us know you were satisfied with your visit and hope we see you again next time! - Martin Chevrolet

February 04, 2025

Fast and helpful service. Got my truck diagnosed in about an hour. Helped me get my extended warranty information and coverage figured out. Gave me a ride home so I didn’t hav More

by Chevymom52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

So happy to hear everything was done quickly and you're pleased with the results! Thanks so much for recommending us! - Martin Chevrolet

February 04, 2025

As always service is great. Time is reasonable. Splenda would be nice in the refreshment area. More

by acct2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

Thank you for the great rating and the suggestion! We will be sure to keep it in mind for the future! - Martin Chevrolet

January 31, 2025

OCell is my favorite service advisor . He always goes above and beyond my expectations. Would recommend. More

by borden58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thank you again for letting our team know how we did! We look forward to helping again in the future. - Martin Chevrolet

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