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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,062 Reviews

1,062 Reviews of Martin Chevrolet - Service Center

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April 22, 2022

The service was professional. The facility was clean. The staff was courteous. A good experience. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Martin Chevrolet responded

Jon, Thanks! We really appreciate you taking the time to let us know how we did. We thank you for choosing Martin Chevrolet! - Martin Chevrolet

April 20, 2022

I was given a convenient appointment time and informed about additional work needed and it was completed quickly and efficiently More

by CHERYLKOLBUSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Martin Chevrolet responded

Cheryl, We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

April 19, 2022

Everyone was very polite and helpful. Both shuttle drivers were very nice and were safe drivers. People were helpful and considerate of my mobility issues. More

by THELMAJONES49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Martin Chevrolet responded

Thank you for letting us know how we did! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience, so thanks again! - Martin Chevrolet

April 19, 2022

My experience at Martin Chevy has been wonderful, from Sales to Finance and now Service which was completed very quickly and I am completely satisfied with the quality of workmanship. More

by rpete13400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Blake Hill, Brad Nichols
Apr 19, 2022 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others, and we look forward to working with you again in the future. - Martin Chevrolet

April 19, 2022

The drive aisle has a good flow. The service department understands the customers requests ( especially with high performance vehicles ). If you require updates on your vehicle, let More

by GavsPurpleZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Baumgartner, Aaron Grassel
Apr 19, 2022 -

Martin Chevrolet responded

Gavin, It is always a pleasure helping you out with your beautiful Camaro. We thank you for taking the time to write a review about your visit and look forward to seeing you again next time! Take care! - Martin Chevrolet

April 16, 2022

Very prompt and fast service in and out very quick would recommend Martin Chevy to all my friends More

by Stal675
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Apr 19, 2022 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Take care and drive safe! - Martin Chevrolet

April 15, 2022

Martin Chevy is a great place for service. They will explain and let you know what needs to be done but will not push you into making the decision right then and there. I’ve been very happy si More

by BERGE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Apr 19, 2022 -

Martin Chevrolet responded

Thank you for the wonderful review and 5 star rating. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

April 14, 2022

The service department is always great. Aaron and Paul are excellent to work with. Work is done quickly and properly. More

by slickdeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bumgartner, Aaron Grassel
Apr 19, 2022 -

Martin Chevrolet responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Aaron and Paul. We will be sharing your feedback with our team. Enjoy your vehicle this spring and please revisit us soon! - Martin Chevrolet

April 14, 2022

I have always had a great experience at Martin Chevy. The staff is friendly and helpful! They always let you know what service is recommended but don't force you into unnecessary services like other deal More

by tgrygo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Apr 19, 2022 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

April 14, 2022

Oil change appointment. Very timely and efficient. Walked next door to donate blood while waiting and service advisor offered me an umbrella as it was raining. Much apprecia More

by b.bushnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

b.bushnell responded

Thank you!

Apr 19, 2022 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

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