Back

Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,052 Reviews

1,052 Reviews of Martin Chevrolet - Service Center

Sort by
February 26, 2022

I was there probably an hour and 30 minutes Which I thought was very fast for what I needed done. More

by DAMA595
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! - Martin Chevrolet

February 26, 2022

Service department is always so nice and honest. I will be a customer for life. More

by kklemann325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

February 25, 2022

Excellent scheduling and personal service. Clean and modern with a comfortable waiting area for service. More

by rkamner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

February 25, 2022

Everyone in the service department is very helpful. They are very considerate of my time. If I have any questions they explain things to me. More

by WHEEZIE50
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 28, 2022 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day. - Martin Chevrolet

February 25, 2022

Very Profesional service. Nice waiiting room with good free coffee and water, couple mac computers and plenty of seating. More

by imomarsalazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! - Martin Chevrolet

February 25, 2022

Ralph was very helpful and very kind. He had a great attitude and was very informative. More

by makenziefreitag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 28, 2022 -

Martin Chevrolet responded

Makenzie, We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

February 24, 2022

So far my experience with this dealership has been top notch. The fair purchase for our vehicle combined with a compitent service team keeps me wanting to return. More

by biestr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

February 22, 2022

Great employees. Had my car wash, done in 20 minutes just like I was told and enjoyed the bottle of water in my car. Very glad they are my favorite More

by kathieb51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Martin Chevrolet responded

Kathie, Thanks for stopping by to say "Hi" and to get your car washed up! It is always a pleasure to help you out and we look forward to seeing you again next time! - Martin Chevrolet

February 22, 2022

Martin Chevrolet was very friendly and they did the service very fast and was very clean. They also gave my car a wash at the end More

by CKoelblinger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Martin Chevrolet responded

Thank you for the excellent rating and kind review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet. See you next time! - Martin Chevrolet

February 21, 2022

With my brother in the service industry, I lack trust of others who service my car. However, when I needed to service my car I went to Martin Chevrolet. My first experience was not up to standard. However, More

by Cfutchko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Cfutchko responded

With my brother in the service industry, I lack trust of others who service my car. However, I found that Ralph, who is in the service department forthright, courteous and knowledgeable. Thank you for the extra steps you took to ensure my trust.

...
82
...