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Martin Kia

Newark, DE

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Employees
Reviews
Vehicles
4.8
954 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 954 reviews

May 17, 2026

Leland Jones made leasing smooth, explaining terms, mileage, matte care, money factor, residuals, fees, answering everything. More

by akakristen2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leeland Jones
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May 17, 2026 -

Martin Kia responded

Thank you for the fantastic review! We’re so glad to hear that Leland Jones made your leasing experience smooth and easy to understand. Taking the time to thoroughly explain lease terms, mileage, maintenance care, money factors, residuals, fees, and answering every question is exactly the level of service we strive to provide. We truly appreciate your kind words and thank you for choosing Martin Kia. Enjoy your new Kia and drive safe! Martin Delivers!

May 12, 2026

I hate the car buying process, but this was one of the easiest in over 30 years of driving. More

by BradH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs
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May 13, 2026 -

Martin Kia responded

Thank you for the wonderful review! We know the car-buying process can sometimes be stressful, so it means a lot to hear that your experience with us was one of the easiest you’ve had in over 30 years of driving. Our team works hard to make the process smooth, straightforward, and comfortable for every customer. We truly appreciate your trust and thank you for choosing Martin Kia. Enjoy your new vehicle and drive safe! Martin Delivers!

May 11, 2026

Leland was friendly, knowledgable and helped us move through the car buying process extremely efficiently. Will definitely be coming back to this dealership More

by amerr02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
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May 12, 2026 -

Martin Kia responded

Thank you for the fantastic review! We’re thrilled to hear that Leland Jones provided such a friendly, knowledgeable, and efficient car-buying experience. Making the process smooth and enjoyable for our customers is always our goal. We truly appreciate your support and look forward to welcoming you back to Martin Kia in the future. Enjoy your new Kia! Drive safe. Martin Delivers!

May 10, 2026

Leland Jones was incredible. Just an amazing experience overall because of the level of service provided. More

by Steven Gobeil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Jones
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May 11, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Leland Jones provided such an incredible experience for you. Delivering exceptional service and making our customers feel valued is always our goal. We truly appreciate your kind words and thank you for choosing Martin Kia. Enjoy your new vehicle! Drive safe. Martin Delivers!

May 08, 2026

I was very nervous in the beginning. Juan noticed and reassured me everything would be fine. He was calm and very confident which controlled the atmosphere. I believe that even though he More

by chantellator78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN (4STARS)
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May 09, 2026 -

Martin Kia responded

Thank you for sharing your experience with Martin Kia! We’re so glad Juan was able to make you feel comfortable and reassured throughout the process. Starting the car-buying experience feeling nervous is completely understandable, and it’s wonderful to hear that his calm and confident approach helped create such a positive atmosphere. We truly appreciate your kind words and encouragement for Juan as he begins his career — we’re excited to see him continue to grow with our team. Enjoy your new Kia and drive safe! Martin Delivers!

May 06, 2026

Lee was great. Informative and easy to talk to. He answered any questions I had, and if I stumped him with something, he followed up and found the answer. More

by e.dougherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Martin Kia responded

Thank you for the great review! We’re so glad to hear Lee was informative, easy to talk to, and made sure all of your questions were answered. Going the extra mile to follow up and find the answers when needed is exactly the kind of service we strive to provide. We truly appreciate your support and look forward to assisting you again in the future! Enjoy your new Kia. Drive safe. Martin Delivers!

May 06, 2026

India was easy to work with. Her communication was excellent. She knew the operation of our new Sorento. The sales manager and the finance guy were also great. I am happy my expe More

by johnpsomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
India Jacobs
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May 07, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear India was easy to work with and provided excellent communication throughout your experience. It’s great to know she was knowledgeable about your new Sorento and made everything easy to understand. We’re also happy to hear our sales manager and finance team helped make your experience a positive one from start to finish. Thank you again for your support—enjoy your new Sorento, and we look forward to assisting you again in the future! Drive safe. Martin Delivers!

May 03, 2026

Great service. First car. Love the atmosphere made me feel comfortable especially with a big purchase More

by Samsegal26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leeland Jones, India, Greg
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May 04, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear you had a great experience—especially with your first car purchase! It’s great to know our team and atmosphere helped you feel comfortable during such a big decision. That’s exactly the kind of experience we strive to provide. Congratulations on your first car, and welcome to the Martin Kia family! We truly appreciate your support and look forward to assisting you again in the future.Drive safe. Martin Delivers!

May 03, 2026

We were greeted by everyone at the dealership Ed did a great job on showing us the car we wanted before that he sent me a video of the car giving us all the details about the car features he not once pres More

by lourido23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmanuel Fermin
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May 04, 2026 -

Martin Kia responded

Thank you for the fantastic and detailed review! We’re so glad to hear you felt welcomed by the entire team from the moment you arrived. Ed will be especially happy to know the video walkthrough and his no-pressure approach made such a positive impression. Giving you the information you need—without pushing—is exactly the experience we aim to provide. It’s also great to hear our finance team kept things straightforward and only recommended what was truly beneficial. Creating a comfortable, transparent process from start to finish is what we’re all about. We truly appreciate your recommendation and your support. Enjoy your new vehicleKia, and we look forward to assisting you again in the future! Drive safe. Martin Delivers!

May 01, 2026

Car was ready. The salesman, John, was helpful and efficient. He gave clear explanations of features. More

by cathybernfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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May 02, 2026 -

Martin Kia responded

Thank you for the kind review! We’re so glad to hear everything was ready as expected and that John provided a helpful and efficient experience. Clear explanations of your vehicle’s features are so important, and we’re happy he delivered that for you. We truly appreciate your support and hope you enjoy your new Kia We look forward to assisting you again in the future! Drive safe. Martin Delivers!

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