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Martin Kia

Newark, DE

4.9
977 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 977 reviews

July 17, 2026

Everyone was nice and very knowledgeable, you felt at home when you were there, would recommend it to other people More

by JBrown9947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones and Greg
Jul 18, 2026 -

Martin Kia responded

Thank you for your wonderful 5-star review! We're so happy to hear that our team made you feel right at home during your visit. Providing a welcoming atmosphere along with knowledgeable, friendly service is exactly the experience we strive to deliver for every customer. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

July 13, 2026

Juan Velazquez was a very friendly and helpful sales person. He had very good knowledge of the vehicle I bought and answered all questions of any concerns that I had. He also took extra time to help me More

by yovannyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Velazquez
Jul 14, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Juan Velazquez provided such a friendly, knowledgeable, and helpful experience throughout your vehicle purchase. Taking the time to answer every question, address your concerns, and ensure you feel confident with your new vehicle is exactly the level of service we strive to provide. We’re especially glad Juan went the extra mile to help you set up the Kia Access app. We know new technology can sometimes be a little challenging at first, and we’re happy he was there to make the process easier. Thank you for your kind words and for choosing Martin Kia. We’ll be sure to share your compliments with Juan. We hope you enjoy your new Kia for many years to come, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

July 11, 2026

The service and experience of as EXCELLENT! I was in and out! Everyone was so welcoming! India and the finance manager was AWESOME! I love my new car! It’s exactly what I wanted! Come buy a car More

by Sharee Rucker
Recommend Dealer
Yes
Employees Worked With
India Jacobs
Jul 11, 2026 -

Martin Kia responded

Thank you for the amazing review! We’re thrilled to hear that your experience at Martin Kia was excellent from start to finish. It’s wonderful to know that our team made the process quick, welcoming, and enjoyable, and that you drove away in the exact vehicle you wanted! India and our finance manager will be so happy to hear your kind words. Providing exceptional customer service and making the car-buying process as smooth and stress-free as possible is exactly what we strive for, and we’re glad they delivered that experience for you. Thank you for your enthusiastic recommendation and for choosing Martin Kia. We truly appreciate your business and hope you enjoy every mile in your new Kia. Congratulations, and drive safe! Martin Delivers!

July 10, 2026

We had a great stress free interaction. Hope service is as good. Would deal with them again! More

by luannbellman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
Jul 11, 2026 -

Martin Kia responded

Thank you for the terrific review! We’re thrilled to hear that you had a great, stress-free experience with our team. Providing a relaxed, enjoyable buying process is exactly what we strive for, and we’re glad we earned your confidence. We’re confident our service team will provide the same level of care and attention you experienced during your Kia purchase. Thank you for your kind words and for choosing us. We truly appreciate your business and look forward to serving you again for all of your automotive needs. Drive safe! Martin Delivers!

July 09, 2026

Everyone is professional but also friendly and welcoming. It felt really easy to go test drive a new car and eventually purchase it. More

by bolton2710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs
Jul 10, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that our team made you feel welcome from the moment you arrived. Providing a professional, friendly, and comfortable environment is exactly what we strive for, and we’re glad it made your test drive and vehicle purchase feel easy and enjoyable. We truly appreciate your kind words and your trust in our team. Thank you for choosing Martin Kia, and we hope you enjoy your new vehicle for many years to come. Drive safe! Martin Delivers!

July 07, 2026

Went to a nearby dealership prior to this one and they were not as friendly. Kia was so friendly and personable! More

by McCa8476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 07, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad you chose to visit Martin Kia and that our team made such a positive impression. Providing a friendly, welcoming, and personable experience is something we take great pride in, and it’s rewarding to hear that it stood out during your visit. We truly appreciate your kind words and are honored that we earned your business. Thank you for choosing Martin Kia, and we look forward to serving you again for all of your automotive needs. Enjoy your new Kia, and drive safe! Martin Delivers!

July 06, 2026

Martin Kia was a very pleasant dealership where my salesman Juan was very easy to talk to and clear in assisting me in finding the right car for me. More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Velasquez
Jul 07, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re delighted to hear that you had such a pleasant experience at Martin Kia. It’s great to know that Juan was easy to talk to, took the time to understand your needs, and helped you find the right vehicle with clear guidance every step of the way. We truly appreciate your kind words and your trust in our team. We’ll be sure to share your compliments with Juan. Thank you for choosing Martin Kia, and we hope you enjoy your new vehicle for many years to come. Drive safe! Martin Delivers!

July 06, 2026

Denise Moen was great to work with! I would recommend her to everyone. Some of the other employees were very loud and made it difficult to hear at times. More

by disciullo5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen- 5 Stars
Jul 07, 2026 -

Martin Kia responded

Thank you for your thoughtful review! We’re so glad to hear that Denise Moen was great to work with and provided you with such a positive experience. We’ll be sure to share your kind words with her—she’ll truly appreciate your recommendation. We also appreciate your feedback regarding the noise level in the showroom. We understand how important it is to have a comfortable environment where conversations can be heard clearly, and we’ll share your comments with our team as we continue to improve the customer experience. Thank you for choosing Martin Kia. We appreciate your business and hope you enjoy your new Kia. Drive safe! Martin Delivers!

July 06, 2026

I deeply appreciated the welcome and effort everyone put forth in making our buying experience a wonderful experience… especially the salesmen Leland Jones. He was not only extremely knowledgeable, but enga More

by Ronald Estep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
Jul 06, 2026 -

Martin Kia responded

Thank you for your heartfelt review! We’re truly honored to hear that your experience with Martin was such a positive one. Creating a welcoming, stress-free environment is exactly what we strive for, and we’re delighted that our team made your car-buying experience so enjoyable. Leland Jones will be thrilled to hear your kind words. His knowledge, genuine support, and engaging approach are what make him such a valued member of our team, and we’re so glad he helped guide you and your wife through the process with confidence and care. Your appreciation means the world to us, and we’re grateful that we could turn what had previously been a stressful experience into such a memorable one. Thank you for choosing Martin and for your thoughtful recommendation. We wish you and your wife many happy miles in your new Kia. Blessings to you both, and drive safe! Martin Delivers!

June 25, 2026

Vernon was professional, knowledgeable and listened to my needs and didnt try to over sell anything to me. It was a smooth, easygoing process in purchasing my car. More

by cgourdine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Vernon provided a professional, knowledgeable, and customer-focused experience. Taking the time to listen to your needs and helping you find the right vehicle—without any pressure or overselling—is exactly the kind of service we strive to deliver. We’re glad your car-buying process was smooth and easygoing from start to finish. Thank you for choosing us and for recognizing Vernon’s outstanding work. Enjoy your new Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

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