Stephanie Pelzer
Stephanie Pelzer at Martin Kia

Stephanie Pelzer

Sales Representative

Martin Kia

298 East Cleveland Ave
Newark, DE 19711

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Stephanie Pelzer

May 06, 2026

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Employee Rating

Lee was great. Informative and easy to talk to. He answered any questions I had, and if I stumped him with something, he followed up and found the answer. More

by e.dougherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2026

Martin Kia responded

Thank you for the great review! We’re so glad to hear Lee was informative, easy to talk to, and made sure all of your questions were answered. Going the extra mile to follow up and find the answers when needed is exactly the kind of service we strive to provide. We truly appreciate your support and look forward to assisting you again in the future! Enjoy your new Kia. Drive safe. Martin Delivers!

April 22, 2026

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India was the best. She was very helpful and professional. She made sure I understood everything More

by lilnisha32
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 23, 2026

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear India provided such helpful and professional service. Making sure you understand everything is exactly what we strive for, and it’s great to know she delivered that for you. We truly appreciate your support and hope you enjoy your new Kia. We look forward to assisting you again in the future! Drive safe. Martin Delivers!

April 18, 2026

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Everyone is so nice , this is our 4 th vehicle with Kia dealership in Newark and we also always service our card here. price was good,car detailed and promised when due and Denise always was available for More

by joan9934
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2026

Martin Kia responded

Thank you so much Joan for your continued loyalty—4 vehicles and servicing with us truly means a lot! We’re so glad to hear our team has consistently provided a friendly experience and that Denise has been there for you every step of the way, working to get you the best deal possible. It’s great to know you were happy with the pricing and that your vehicle was delivered as promised and properly detailed. We truly appreciate your trust and look forward to taking great care of you for many more years to come! Drive safe. Martin Delivers!

March 25, 2026

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India was great and quick, she knew her stuff and answered all questions. greg was very helpful as well More

by pateljeet25111
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper, Catlin Osborne, Emidio Sciaretta , India Jacobs

Mar 25, 2026

Martin Kia responded

Thank you for the great comments and 5 star review! We’re so glad to hear India provided quick, knowledgeable service and answered all of your questions. It’s also wonderful to know Greg was helpful throughout your experience. We truly appreciate your support and hope you enjoy your new Kia—we look forward to assisting you again in the future! Drive safe. Martin Delivers!

March 05, 2026

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Working with Martin Kia, especially Stephanie was the most amazing experience. We have not bought a car in many years. This was the perfect experience. Stephanie was amazing to work with and was so know More

by rebeccaedwards111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Martin Kia responded

Thank you for such a wonderful review! We’re thrilled to hear that your experience with Martin Kia—and especially with Stephanie—was so amazing. Buying a car after many years can feel like a big step, and we’re so glad Stephanie’s knowledge and care helped make the process smooth and enjoyable. Helping you find the perfect car for your family is exactly what we strive for. We truly appreciate your kind words and look forward to welcoming you back whenever you’re ready for your next vehicle! Drive safe. Martin Delivers!

March 03, 2026

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Responsive and helpful staff. Easy experience as was possible. Looking forward to enjoying our new car! More

by alexaangotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper

Mar 03, 2026

Martin Kia responded

Thank you for the great review! We’re so glad to hear our team was responsive and helpful and that your experience was as easy as possible. That’s exactly what we strive for. Congratulations on your new Kia—we hope you enjoy every mile! Drive safe. Martin Delivers!

March 01, 2026

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Denise was very pleasant to work with! Thank you for being able to accommodate us on a Saturday! More

by awallers6275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Martin Kia responded

Thank you for the kind words! We’re so glad Denise was pleasant to work with and that we could accommodate you on a Saturday. We know weekends can be busy, so we’re happy we could make it convenient for you. We truly appreciate your support—enjoy your new Kia! Drive safe. Martin Delivers!

March 01, 2026

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Employee Rating

Salesman went above and beyond great job will recommend not only Martin Kia, but Leland Jones More

by aarontsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Martin Kia responded

Thank you for the fantastic review! We’re thrilled to hear Leland Jones went above and beyond to deliver a great experience. He truly takes pride in taking care of his customers every step of the way. We sincerely appreciate your recommendation of both Martin Kia and Leland—it means a lot to our entire team. Congratulations on your Kia, and we look forward to seeing you again in the future! Drive safe. Martin Delivers!

February 21, 2026

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Denise was amazing with helping us find the right car for us . She sure helped tremendously. Thank you ! More

by Colleenelder23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2026

Martin Kia responded

Thank you for the great comments and 5 star review! We’re so glad Denise was able to help you find the right car and make the process a great one. She truly cares about helping our customers every step of the way. We appreciate your kind words and your trust—enjoy your new Kia! Drive safe. Martin Delivers!

February 17, 2026

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Everyone was very attentive! The team had a lot of patience with me as a first buyer. More

by victoriavpflorez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2026

Martin Kia responded

Thank you for the wonderful review! We’re so glad our team made you feel comfortable and supported throughout your first car buying experience. Patience and attentiveness are especially important when helping first-time buyers, and we’re happy we could be there for you every step of the way. Congratulations on your new vehicle, and thank you for choosing Martin Kia! Drive safe. Martin Delivers!

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