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Martin Kia

Newark, DE

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Employees
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Vehicles
4.9
961 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 961 reviews

May 10, 2026

Leland Jones was incredible. Just an amazing experience overall because of the level of service provided. More

by Steven Gobeil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Jones
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May 11, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Leland Jones provided such an incredible experience for you. Delivering exceptional service and making our customers feel valued is always our goal. We truly appreciate your kind words and thank you for choosing Martin Kia. Enjoy your new vehicle! Drive safe. Martin Delivers!

May 08, 2026

I was very nervous in the beginning. Juan noticed and reassured me everything would be fine. He was calm and very confident which controlled the atmosphere. I believe that even though he More

by chantellator78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN (4STARS)
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May 09, 2026 -

Martin Kia responded

Thank you for sharing your experience with Martin Kia! We’re so glad Juan was able to make you feel comfortable and reassured throughout the process. Starting the car-buying experience feeling nervous is completely understandable, and it’s wonderful to hear that his calm and confident approach helped create such a positive atmosphere. We truly appreciate your kind words and encouragement for Juan as he begins his career — we’re excited to see him continue to grow with our team. Enjoy your new Kia and drive safe! Martin Delivers!

May 06, 2026

Lee was great. Informative and easy to talk to. He answered any questions I had, and if I stumped him with something, he followed up and found the answer. More

by e.dougherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Martin Kia responded

Thank you for the great review! We’re so glad to hear Lee was informative, easy to talk to, and made sure all of your questions were answered. Going the extra mile to follow up and find the answers when needed is exactly the kind of service we strive to provide. We truly appreciate your support and look forward to assisting you again in the future! Enjoy your new Kia. Drive safe. Martin Delivers!

May 06, 2026

India was easy to work with. Her communication was excellent. She knew the operation of our new Sorento. The sales manager and the finance guy were also great. I am happy my expe More

by johnpsomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
India Jacobs
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May 07, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear India was easy to work with and provided excellent communication throughout your experience. It’s great to know she was knowledgeable about your new Sorento and made everything easy to understand. We’re also happy to hear our sales manager and finance team helped make your experience a positive one from start to finish. Thank you again for your support—enjoy your new Sorento, and we look forward to assisting you again in the future! Drive safe. Martin Delivers!

May 03, 2026

Great service. First car. Love the atmosphere made me feel comfortable especially with a big purchase More

by Samsegal26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leeland Jones, India, Greg
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May 04, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear you had a great experience—especially with your first car purchase! It’s great to know our team and atmosphere helped you feel comfortable during such a big decision. That’s exactly the kind of experience we strive to provide. Congratulations on your first car, and welcome to the Martin Kia family! We truly appreciate your support and look forward to assisting you again in the future.Drive safe. Martin Delivers!

May 03, 2026

We were greeted by everyone at the dealership Ed did a great job on showing us the car we wanted before that he sent me a video of the car giving us all the details about the car features he not once pres More

by lourido23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmanuel Fermin
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May 04, 2026 -

Martin Kia responded

Thank you for the fantastic and detailed review! We’re so glad to hear you felt welcomed by the entire team from the moment you arrived. Ed will be especially happy to know the video walkthrough and his no-pressure approach made such a positive impression. Giving you the information you need—without pushing—is exactly the experience we aim to provide. It’s also great to hear our finance team kept things straightforward and only recommended what was truly beneficial. Creating a comfortable, transparent process from start to finish is what we’re all about. We truly appreciate your recommendation and your support. Enjoy your new vehicleKia, and we look forward to assisting you again in the future! Drive safe. Martin Delivers!

May 01, 2026

Car was ready. The salesman, John, was helpful and efficient. He gave clear explanations of features. More

by cathybernfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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May 02, 2026 -

Martin Kia responded

Thank you for the kind review! We’re so glad to hear everything was ready as expected and that John provided a helpful and efficient experience. Clear explanations of your vehicle’s features are so important, and we’re happy he delivered that for you. We truly appreciate your support and hope you enjoy your new Kia We look forward to assisting you again in the future! Drive safe. Martin Delivers!

April 30, 2026

My first purchase with the Kia line and dealership was amazing, it flowed so well. Everyone was courteous and professional, I was not pushed into something I did not want and they worked with me. More

by bridgetmcclendon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs
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Apr 30, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear your first experience with Kia—and with our dealership—was such a positive one. It’s great to know everything flowed smoothly, our team was courteous and professional, and that you felt comfortable without any pressure. That’s exactly the kind of experience we strive to provide. We truly appreciate your support—welcome to the Kia family, and enjoy your new vehicle! Drive safe. Martin Delivers!

April 22, 2026

India was the best. She was very helpful and professional. She made sure I understood everything More

by lilnisha32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear India provided such helpful and professional service. Making sure you understand everything is exactly what we strive for, and it’s great to know she delivered that for you. We truly appreciate your support and hope you enjoy your new Kia. We look forward to assisting you again in the future! Drive safe. Martin Delivers!

April 21, 2026

Vernon and India were amazing! They both took the time to answer all of my questions and made me feel like a truly valued customer. Vernon was very patient and explained all of the More

by CASTAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : India Jacobs
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Apr 22, 2026 -

Martin Kia responded

hank you for the incredible review! We’re thrilled to hear Vernon and India made such a positive impact on your experience. Taking the time to answer questions, explain everything clearly, and make sure you feel confident in your decision is exactly what we strive for. It’s great to know India made the test drive informative and enjoyable, and that Vernon helped make the financial side easy to understand. We’re so glad the entire process felt smooth, professional, and stress-free. We truly appreciate your trust and look forward to building a long-term relationship with you. Enjoy your new Kia, and we’ll be here whenever you need us! Drive safe. Martin Delivers!

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