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Martin Kia

Newark, DE

4.9
982 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 982 reviews

July 07, 2026

Went to a nearby dealership prior to this one and they were not as friendly. Kia was so friendly and personable! More

by McCa8476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 07, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad you chose to visit Martin Kia and that our team made such a positive impression. Providing a friendly, welcoming, and personable experience is something we take great pride in, and it’s rewarding to hear that it stood out during your visit. We truly appreciate your kind words and are honored that we earned your business. Thank you for choosing Martin Kia, and we look forward to serving you again for all of your automotive needs. Enjoy your new Kia, and drive safe! Martin Delivers!

July 06, 2026

Martin Kia was a very pleasant dealership where my salesman Juan was very easy to talk to and clear in assisting me in finding the right car for me. More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Velasquez
Jul 07, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re delighted to hear that you had such a pleasant experience at Martin Kia. It’s great to know that Juan was easy to talk to, took the time to understand your needs, and helped you find the right vehicle with clear guidance every step of the way. We truly appreciate your kind words and your trust in our team. We’ll be sure to share your compliments with Juan. Thank you for choosing Martin Kia, and we hope you enjoy your new vehicle for many years to come. Drive safe! Martin Delivers!

July 06, 2026

Denise Moen was great to work with! I would recommend her to everyone. Some of the other employees were very loud and made it difficult to hear at times. More

by disciullo5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen- 5 Stars
Jul 07, 2026 -

Martin Kia responded

Thank you for your thoughtful review! We’re so glad to hear that Denise Moen was great to work with and provided you with such a positive experience. We’ll be sure to share your kind words with her—she’ll truly appreciate your recommendation. We also appreciate your feedback regarding the noise level in the showroom. We understand how important it is to have a comfortable environment where conversations can be heard clearly, and we’ll share your comments with our team as we continue to improve the customer experience. Thank you for choosing Martin Kia. We appreciate your business and hope you enjoy your new Kia. Drive safe! Martin Delivers!

July 06, 2026

I deeply appreciated the welcome and effort everyone put forth in making our buying experience a wonderful experience… especially the salesmen Leland Jones. He was not only extremely knowledgeable, but enga More

by Ronald Estep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
Jul 06, 2026 -

Martin Kia responded

Thank you for your heartfelt review! We’re truly honored to hear that your experience with Martin was such a positive one. Creating a welcoming, stress-free environment is exactly what we strive for, and we’re delighted that our team made your car-buying experience so enjoyable. Leland Jones will be thrilled to hear your kind words. His knowledge, genuine support, and engaging approach are what make him such a valued member of our team, and we’re so glad he helped guide you and your wife through the process with confidence and care. Your appreciation means the world to us, and we’re grateful that we could turn what had previously been a stressful experience into such a memorable one. Thank you for choosing Martin and for your thoughtful recommendation. We wish you and your wife many happy miles in your new Kia. Blessings to you both, and drive safe! Martin Delivers!

June 25, 2026

Vernon was professional, knowledgeable and listened to my needs and didnt try to over sell anything to me. It was a smooth, easygoing process in purchasing my car. More

by cgourdine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Vernon provided a professional, knowledgeable, and customer-focused experience. Taking the time to listen to your needs and helping you find the right vehicle—without any pressure or overselling—is exactly the kind of service we strive to deliver. We’re glad your car-buying process was smooth and easygoing from start to finish. Thank you for choosing us and for recognizing Vernon’s outstanding work. Enjoy your new Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 21, 2026

I am giving Leland Jones a 5-start rating because he is professional, honest, helpful, and kind man. I have experienced various dealers, but he was the best that I ever talked to. I would like purchase the More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
Jun 21, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re honored to hear that Leland Jones made such a positive impression on you. His professionalism, honesty, kindness, and dedication to helping customers are qualities we value greatly, and it’s fantastic to know that your experience with him stood out among all of your dealership experiences. Your kind words are a tremendous compliment, and we’ll be sure to share them with Leland. Knowing that you would choose to work with him again in the future is the highest praise we could receive. Thank you for your trust and for choosing Martin Kia. We appreciate your business and look forward to assisting you again when it’s time for your next vehicle. Drive safe! Martin Delivers!

June 13, 2026

Not only was this dealership spotless and comfortable, everyone was so nice and helpful. I had a great experience working with India, Jesse and Greg when purchasing my new Sportage Hybrid. I would recom More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs, Jesse Fletcher, Greg Cramer - each get 5 stars
Jun 15, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that you enjoyed both our facility and your experience with our team. Creating a clean, comfortable, and welcoming environment is important to us, and we’re glad that stood out during your visit. India, Jesse, and Greg will be delighted to hear your kind words. We’re happy they helped make the purchase of your new Kia Sportage Hybrid a smooth and enjoyable experience. Your recommendation means so much to us, and we truly appreciate the trust you placed in Martin Kia. Congratulations on your new Sportage Hybrid! Thank you for choosing Martin Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 11, 2026

I am giving Ed a 5-star rating because that is the highest available. If possible I would give him 100 stars. Ed is a very knowledgeable, kind, polite and professional man. He listened to my “wish lis More

by Kiki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Fermin
Jun 12, 2026 -

Martin Kia responded

Thank you for the incredible review! We’re thrilled to hear that Ed provided such an exceptional experience and earned what sounds like a well-deserved 100-star rating! ⭐⭐⭐⭐⭐ Ed takes great pride in listening to his customers, understanding their needs, and helping them find the perfect vehicle, so it’s wonderful to hear that he matched—and exceeded—your expectations. We’re especially glad he was there to guide you through every step of the process, explain all of your financing options, and take the time to ensure you were comfortable with all the technology and features in your new Kia Sorento. Your kind words and recommendation mean so much to us. We’ll be sure to share your compliments with Ed and the rest of our team. Congratulations on your new Sorento, and thank you for choosing Martin Kia! Enjoy every mile, and drive safe! Martin Delivers!

June 11, 2026

I had a wonderful experience purchasing a car for the second time at Martin Kia. The people who work there are so kind and make the process easy as possible. More

by khinds04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Martin Kia responded

Thank you for your wonderful review and for choosing Martin Kia for your second vehicle purchase! We’re honored by your continued trust in our team. It’s great to hear that our staff made the process easy and enjoyable and that their kindness helped create another positive experience. We truly appreciate your loyalty and look forward to helping you with all your automotive needs for years to come. Enjoy your new Kia, and thank you for being part of the Martin Kia family! Drive safe. Martin Delivers!

June 08, 2026

Wonderful dealership ! Everyone we dealt with was very pleasant, helpful and efficient in getting their work completed. I will absolutely recommend Martin Kia ! More

by claire.wolinski82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen who provided a fantastic 5 star assistance !
Jun 09, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that everyone you worked with was pleasant, helpful, and efficient throughout your experience. Providing exceptional customer service is our top priority, and it’s rewarding to know our team made such a positive impression. Your recommendation means so much to us, and we truly appreciate your support. Thank you for choosing Martin Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

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