Marty's GMC - Service Center

Found the service team to be courteous, business like, competent, timely, and the quality of service performed was superb. competent, timely, and the quality of service performed was superb. More

They always do quality work very courteous to the customers in the work is completed in a timely manner customers in the work is completed in a timely manner More

Adam in the service department office has outstanding customer service skills. Always helpful, polite, and get the job done. customer service skills. Always helpful, polite, and get the job done. More

Always a pleasure to deal with the professionals at Marty’s service department! Will certainly be back. Marty’s service department! Will certainly be back. More

Professional, honest and trustworthy service that you can always count on It’s the reason i am a long time client. always count on It’s the reason i am a long time client. More

The service manager for my vehicle was rude, condescending, and lacked professionalism in communicating the recommended work to be done on my vehicle. Also, I had requested that a state inspecti condescending, and lacked professionalism in communicating the recommended work to be done on my vehicle. Also, I had requested that a state inspection be completed during my service, which was not done. More

Service work was done quickly and exceeded my expectations. Would recommend to others in the area. expectations. Would recommend to others in the area. More

Provide good service, explain what work was completed at a reasonable cost. Service managers always attentive and cordial. a reasonable cost. Service managers always attentive and cordial. More

Good people. Disappointed in some no call backs on my truck and the $1000 fuel tank that was installed not functioning as a secondary tank. I think it was install Disappointed in some no call backs on my truck and the $1000 fuel tank that was installed not functioning as a secondary tank. I think it was installed for sensor purposes due to a missing pump but I was under the impression it would function. The woman I was dealing with left towards the truck being finished and I then dealt with a new service person which is hard to go back and talk about I expected the tank to function. I know the mechanics are good there but it was a large bill with few problems resolved. More

The service consultant Adam was a polite courteous person who showed genuine concern for the customer. The service manager was angry and uncaring for the customers situation or needs. His negative attitude a who showed genuine concern for the customer. The service manager was angry and uncaring for the customers situation or needs. His negative attitude and presumption that he was some kind of legal counsel for the dealer was a real turn off. You go there because you need their expertise to get it done right and when the part is on back order with no ETA and you ask for options and get crapped on, it brings into question weather I really should purchase another vehicle from Marty’s. Just because a customer needs help it doesn’t make him God King of the GM service world. I would gladly discuss the experience with the owner to further explain. More